Experience

BC2C TECNOLOGIA

• Brazil
• Information Technology & Services
• 1 - 100 Employee

• Support Analyst

  • Aug 2022 - Present

  Company that offers IT Outsourcing Services - Windows server management - Help Desk support, troubleshooting hardware and software issues - Virtual environments management - Administration of Office 365 and Google Workspace environments - Network administration - Active Directory management - Task automation using Windows Scripting - Documenting procedures and troubleshooting resolutions Company that offers IT Outsourcing Services - Windows server management - Help Desk support, troubleshooting hardware and software issues - Virtual environments management - Administration of Office 365 and Google Workspace environments - Network administration - Active Directory management - Task automation using Windows Scripting - Documenting procedures and troubleshooting resolutions



Univille University

• Brazil
• Higher Education
• 400 - 500 Employee

• IT Support Technician

  • Aug 2017 - Nov 2021

  University IT department - Windows server management - Help Desk support, troubleshooting hardware and software issues - Virtual environments management - Office 365 Administration - Sharepoint - Active Directory management - Network printers University IT department - Windows server management - Help Desk support, troubleshooting hardware and software issues - Virtual environments management - Office 365 Administration - Sharepoint - Active Directory management - Network printers



UDESC

• Education Administration Programs
• 200 - 300 Employee

• Teaching Assistant

  • Mar 2015 - Jun 2016

  Internship at college - Conducted activities and explained course materials to high school students. - Analyzed, planned, and observed classes. - Provided tutorial support. - Created reports on semester activities and class progress. - Developed experiments. - Participated in weekly meetings to discuss conducted activities Internship at college - Conducted activities and explained course materials to high school students. - Analyzed, planned, and observed classes. - Provided tutorial support. - Created reports on semester activities and class progress. - Developed experiments. - Participated in weekly meetings to discuss conducted activities


Embraco
• Brazil
• Mechanical Or Industrial Engineering
• 700 & Above Employee
• Laboratory Intern in Tribology

  • Jan 2014 - Jun 2014