Paralegal

• Nov 2021 - Present

Brand Ambassador

• Oct 2017 - Present

Ensure all customers receive excellent and positive service through prompt and courteous manner Anticipate customer needs and provide them with high quality service while upholding Ralph Lauren Company standards and values toward customer satisfaction Meticulously handle POS system transactions for payment completion, refunds, and exchanges to ensure accurate cash flow. Maintain a clean and organized inventory and precisely arrange displays of seasonal clothing and accessories. Ensure all customers receive excellent and positive service through prompt and courteous manner Anticipate customer needs and provide them with high quality service while upholding Ralph Lauren Company standards and values toward customer satisfaction Meticulously handle POS system transactions for payment completion, refunds, and exchanges to ensure accurate cash flow. Maintain a clean and organized inventory and precisely arrange displays of seasonal clothing and accessories.

Student Tutor

• Sep 2021 - Present

Provide student with tutoring services in a professional and respectful manner in synchronous sessions either in-person or via online Schedule study sessions with student and parent(s)/guardian(s) for appropriate lesson times throughout the week Communicate effectively with student and parent(s)/guardian(s) about strengths and weaknesses of tutoring plan Plan, implement and schedule strategies of study for the student’s assignments, tests, and exams Provide student with tutoring services in a professional and respectful manner in synchronous sessions either in-person or via online Schedule study sessions with student and parent(s)/guardian(s) for appropriate lesson times throughout the week Communicate effectively with student and parent(s)/guardian(s) about strengths and weaknesses of tutoring plan Plan, implement and schedule strategies of study for the student’s assignments, tests, and exams

Front Desk Receptionist

• Jul 2019 - Mar 2020

Maintained cleanliness and organization of gym, washrooms, and front desk area Provided gym members with information regarding their account including their Membership Agreement, overdue payment charges and Personal Training schedules Answered and transferred all telephone inquiries and respond with appropriate information Attended monthly team meetings for gym updates regarding facility and schedule changes, member information updates, revised reception duties, etc. Maintained cleanliness and organization of gym, washrooms, and front desk area Provided gym members with information regarding their account including their Membership Agreement, overdue payment charges and Personal Training schedules Answered and transferred all telephone inquiries and respond with appropriate information Attended monthly team meetings for gym updates regarding facility and schedule changes, member information updates, revised reception duties, etc.

Front Desk Receptionist

• Jan 2018 - Apr 2018

Represented the company as the first person in contact with clients and guests. Welcomed, directed and escorted guests and clients as they entered and left the office. Maintain cleanliness and organization of boardrooms, meeting rooms and front desk area while answering incoming phone calls and helped clients with inquiries and referrals. Received and organized incoming and outgoing mail with Fireball and FedEx and organized important deliveries to the appropriate recipient. Faxed important papers, photocopied client information and scanned documents for filing. Show less