Experience

Shore360 Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• • Jul 2020 - Present

  Leading the Occupational Safety and Health committee in providing safety programs and healthy working conditions.Promoting the new normal workplace plan and implementing the COVID protocols & guidelines set by the company and the government.Assist the company's CEO in day-to-day coordination and management of business operational activities.Monitor, control and manage business operations to meet customer expectations and company goals.Liaise between operations team and management to ensure smooth operations delivery.Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.Identify problems in operations process and resolve them in quickly and timely manner.Ensure compliance with company standards and procedures. Show less

• • Jun 2019 - Jun 2020

  Assist the company's CEO in day-to-day coordination and management of business operational activities.Managing the maintenance and housekeeping personnelMonitor, control and manage business operations to meet customer expectations and company goals.Liaise between customer and management to ensure smooth operations delivery.Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.Ensure compliance with company standards and procedures.Build and maintain strong customer relationship through regular meetings and communications.Evaluate current operational performance and provide strategic plan for improvements.Provide direction and guidance to internal teams to achieve performance targets.Identify problems in operations process and resolve them in quickly and timely manner.Follow standard operating procedures for efficient business operations.Maintain clear and accurate operations documents/procedures for reference purposes. Show less



Shore Digital Inc.

• Clark, Pampanga

• Client Success Manager

  • Oct 2018 - May 2019

  Working closely with the CEO in managing the administration, client accounts, and sales. Working closely with the CEO in managing the administration, client accounts, and sales.



Shore Digital

• Clark Freeport Zone, Pampanga

• Administrative Support to the Director

  • Apr 2018 - Sep 2018

  Setting up new job numbers, project budgets on job system and time tracking tools used by the company. Creating Xero Invoices for new jobs raised and billing them against timesheets. Monitoring the support email – responding & clearing emails. Data entry & data mining task for specific clients such as law firms, magazine companies, retailers, training centres, among others. Auditing and weekly checking of timesheets. Coordinate closely with the production team including designers and developers for any update on their timesheets. Coordinates with the different departments and groups for any company updates or company- related task and activities, providing specialised support. Assist management and staff with administrative duties such as field work, procurement, working with suppliers. Perform other adhoc duties as may be assigned by the management. Show less



Origo BPO - Remote Teams For Mid-Market Companies

• Australia
• Outsourcing/Offshoring
• 1 - 100 Employee

• Client Services Administrator

  • Apr 2017 - Apr 2018



RightWay Limited

• New Zealand
• Accounting
• 1 - 100 Employee

• Administration Support Officer

  • Apr 2017 - Apr 2018

  Onboarding new clients and setting up and managing jobs for packages availed using Xero Practice Manager. At the same time, offboarding clients that are terminating their services. Requesting Letters and other information from IRD using Cradle Giving access to staff in managing client’s Xero accounts Generating and collating reports for Business Partners Creating monthly GST & Financial Year Emails and distribute to applicable client base Entering and updating invoices of all clients through Xero software Creating top ups and setting upgrade or downgrade of services for clients Sending client feedback survey and collecting responses to be forwarded to managers Provide support for other miscellaneous tasks that may arise due to project and reporting needs Show less



Thermal Electric Elements Pty Ltd

• Clark, Pampanga

• Sales and Marketing Assistant

  • Mar 2016 - Mar 2017

  Primarily assist the Sales & Marketing Managers on achieving departmental goals Arranging all documents needed for tradeshows/event gathering Entering all customer information and emails using CRM Managing all social media accounts, MailChimp, google adwords Basic edit/designing of brochures, flyers, banners, and newsletters Updating basic changes in the company’s WordPress site Directly assisting the Managing Director, Sales Manager, and Marketing Manager Primarily assist the Sales & Marketing Managers on achieving departmental goals Arranging all documents needed for tradeshows/event gathering Entering all customer information and emails using CRM Managing all social media accounts, MailChimp, google adwords Basic edit/designing of brochures, flyers, banners, and newsletters Updating basic changes in the company’s WordPress site Directly assisting the Managing Director, Sales Manager, and Marketing Manager



Virtual Lifeline

• Mabalacat, Pampanga

• Virtual Assistant

  • Sep 2015 - Feb 2016

  Generating leads for Chiropractors in USA. Overall admin support to the client (appointment setting, data entry, etc) Generating leads for Chiropractors in USA. Overall admin support to the client (appointment setting, data entry, etc)



EliteClean Inc.

• Sales Coordinator

  • May 2014 - Sep 2015

  Assisting all sales executives in the process and documentation. Responding to all email and phone queries for the company as a whole Preparation of quotations, processing of purchase orders, invoices, job orders, purchase requisition and sales reports Monthly inventory of warehouse stocks Act as a front line of the sales team for walk-in clients Assisting all sales executives in the process and documentation. Responding to all email and phone queries for the company as a whole Preparation of quotations, processing of purchase orders, invoices, job orders, purchase requisition and sales reports Monthly inventory of warehouse stocks Act as a front line of the sales team for walk-in clients