René Monday

Club Manager at Meadow Swim And Tennis Club
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Contact Information
Location
Moraga, California, United States, US

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Credentials

  • Tennis Instructor
    Professional Tennis Registry - PTR
    Nov, 2021
    - Sep, 2024
  • Certified Pool & Spa Operator (CPO)
    Pool & Hot Tub Alliance
    Mar, 2019
    - Sep, 2024
  • Lifeguard Management
    American Red Cross
    Mar, 2019
    - Sep, 2024
  • Pet Hug Pack Emotional Support Animal Handler
    Tony La Russa's Animal Rescue Foundation

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Club Manager
      • Feb 2019 - Present

      -Serve as the ambassador managing site facilities, grounds; operations of a competitive pool, tennis courts, staff -Primary contact for club policies and procedures–solving or diffusing any complaints and safety matters for members and the neighbors to maintain a high level of member satisfaction -Oversee pool equipment and maintenance, clubhouse rentals, security system, leagues, online reservations -Establish rapport with members, vendors, county inspectors, and 12 board members for smooth operations -Prepared and implemented a successful COVID-19 plan for tennis and swim Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Program Coordinator
      • Jul 2018 - Mar 2019

      -Assisted the Director and professors with an Early Childhood Education minor program -Advised students on curriculum requirements, degree verification, financial aid, and housing -Facilitated submission and approval of coursework for the interdisciplinary program -Developed a social media presence to successfully increase awareness and attract applicants -Assisted the Director and professors with an Early Childhood Education minor program -Advised students on curriculum requirements, degree verification, financial aid, and housing -Facilitated submission and approval of coursework for the interdisciplinary program -Developed a social media presence to successfully increase awareness and attract applicants

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Administrator
      • Apr 2008 - May 2009

      -Supported customers to maintain, monitor, and troubleshoot production, test, and development databases and server environments for customers (US Coast Guard, Oakland Children’s Hospital/Benioff). -Researched, analyzed, and documented resolutions, serving as change control representative. -Supported customers to maintain, monitor, and troubleshoot production, test, and development databases and server environments for customers (US Coast Guard, Oakland Children’s Hospital/Benioff). -Researched, analyzed, and documented resolutions, serving as change control representative.

    • United States
    • Warehousing
    • 1 - 100 Employee
    • Test Development Manager
      • Jan 2000 - Oct 2001

      -Developed and implemented test plans for PeopleTool Cube Manager reporting tool product resulting in minimal issues arising in future releases -Conducted manual tests and tracked results using a matrix for each build, recording incidents to ensure thorough testing of GUI, processes and data accuracy -Interfaced regularly with eight departmental teams to prioritize testing issues -Developed and implemented test plans for PeopleTool Cube Manager reporting tool product resulting in minimal issues arising in future releases -Conducted manual tests and tracked results using a matrix for each build, recording incidents to ensure thorough testing of GUI, processes and data accuracy -Interfaced regularly with eight departmental teams to prioritize testing issues

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Technical Support Analyst
      • Jun 1998 - Jan 2000

      -Analyzed, replicated, and resolved customers’ technical and functional issues of financial application software during implementation and production phases. -Utilized and contributed to the resolution and patch tracking database -Interfaced with product developers and managers to identify and resolve product design issues -Trained and mentored incoming analysts and supplied technical writing content. -Analyzed, replicated, and resolved customers’ technical and functional issues of financial application software during implementation and production phases. -Utilized and contributed to the resolution and patch tracking database -Interfaced with product developers and managers to identify and resolve product design issues -Trained and mentored incoming analysts and supplied technical writing content.

    • United States
    • Advertising Services
    • 500 - 600 Employee
    • Newsstand Sales Coordinator
      • Apr 1997 - May 1998

      -Developed relational databases to track budgets and magazine sales efficiencies, seasonal trends, distribution history, and promotional programs. -Monitored and analyzed domestic and international distribution, increasing market share, maximizing circulation -Conducted, analyzed, and reported regional tests to maximize circulation and profits -Maintained strong working relationships with distributors, wholesalers, and retailers -Managed accounting functions--monthly sales estimates, re-forecasts, invoices Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Program Coordinator
      • Jan 1992 - Jul 1996

      -Managed eight off-campus doctoral centers serving as primary contact for over 300 doctoral students for their academic needs--recruitment, admission, program requirements, financial aid, payment processing, qualifying exams, dissertation procedures, graduation -Developed and maintained databases and reporting tools to assist in projecting enrollments, budgets, scheduling classes, and advisement needs -Initiated and developed a staff-training program to improve customer satisfaction with university departments -Hired, trained, and supervised office staff, on-site coordinators, and student workers Show less

Education

  • University of Southern California
    Master of Science - MS, Educational Psychology
    1993 - 1996
  • University of Southern California
    Bachelor of Arts - BA, Communication Arts & Sciences
    1988 - 1992

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