Technical Sales Support Representative

• Oct 2021 - Present

Interpretation and Earth Modeling Support Specialist‏

• 2014 - 2021

Delivered outstanding support and stable application environment to give company’s business units access to cutting-edge technology applications in Earth Sciences. • Built relationships with Chevron’s interpretation and modeling users, addressing critical workflow, and defining best practice across company. • Partnered with vendors to gear application’s development towards addressing business units’ needs and requests. It includes reporting, prioritizing, and testing of bugs / enhancement requests, enhancing application’s quality and stability. • Counseled on geo modeling projects: Instructed geo-modelers on using applications to produce accurate structural models in various geological environments to assess accurate volumes. • Directed and facilitated monthly Petrel user meeting (average audience of 80 participants), showcasing application capabilities. • Curated monthly Petrel newsletter, keeping up-to-date flow of information between service providers and application users. • Wrote technical specifications, reviewed User Interface, tested plug-ins, and trained users to deploy in-house tools, expanding Quality Check interpretations in real time. • Drove deployment of Schlumberger’s Petro-Technical Suite (Delfi - SaaS) for Chevron business units, decreasing maintenance cost and increase performance. Show less

Technical Sales Advisor

• 2011 - 2014

Assisted sales team to develop winning account strategies to increase install base geo-modeling GOCAD / SKUA applications.• Managed evaluation and demonstration for major Oil & Gas companies, conveying values and differentiations of applications.• Conducted consultancy projects (Gulf of Mexico, Angola…), building complex structural model for accurate assessment.• Assisted customer support department: handled customer support queries, instructed training classes, building user community skills.• Communicated feedback to Research and Development (R&D) department, strengthening applications.• Produced and presented compelling tradeshows demonstration, showcasing software values: Society of Exploration Geophysicists (SEG -2012, 2013); Canadian Society of Exploration Geophysicists (CSEG – 2013; American Association of Petroleum Geologists (AAPG - 2012, 2014) Show less

Technical Documentation Advisor

• 2010 - 2011

Worked as liaison between R&D and Documentation Team on GOCAD/SKUA products developing application online documentation in an international environment.• Mentored technical writer on science behind tool, improving documentation accuracy.• Wrote preliminary source documentation, reducing technical writer documentation development. • Built dataset for documentation illustrations, providing hands-on use cases describing application functionalities. • Provided input to development team on product stability and design. Show less

QA Applications Geoscientist

• 2005 - 2010

Accountable for the successful testing of complete GOCAD/SKUA software suites.• Established workflow process to validate applications.• Defined test plan and regression test scenario to increase application testing coverage.• Executed manual/automatic tests to augment application quality and reduced testing cycle.• Reported and prioritized bugs to speed-up application release.• Supervised and trained new hires.

Research Engineer

• 2003 - 2004

Research Engineer at the CNRS (French Research Institute) during 18 months on the METIS-Forêts project (use of remote sensing data for control and forests management). Skills and job responsibilities: • Algorithm programming (Fortran) • Test and algorithm validation • Remote sensing data processing Research Engineer at the CNRS (French Research Institute) during 18 months on the METIS-Forêts project (use of remote sensing data for control and forests management). Skills and job responsibilities: • Algorithm programming (Fortran) • Test and algorithm validation • Remote sensing data processing