Team Lead, Consumer Lending and Personal Banking

• Feb 2023 - Present

Team Lead, Consumer Lending

• Sep 2021 - Present

Personal Banking Consultant

• Aug 2019 - Sep 2021

Under Personal Banking, I have been able to achieve the following; I have built good relationships with Key Business Influencers in schemes especially in the public sector which have translated into more business and penetration levels. Have successfully on boarded 36 new Schemes with an average of two schemes every month. Maintained PAR and NPA rate within Bank’s acceptable ratios of below 5% and 2.5% respectively. Coached and trained all Relationship Officers on the Personal banking offering and CVP Developed the scheme onboarding process flow Undertook CVP presentations in major schemes like Public Universities, District Local Governments Achieved a portfolio net growth of slightly over 5Bn within 16 Months Closely monitored the PCA portfolio with close relationship with UCLA/PCA team and votes. Show less

Credit Risk Prevention Officer

• Jul 2017 - Aug 2019

During my time as a Risk Prevention Officer, I was able to monitor and maintain good quality of the retail portfolio within the Banks acceptable Portfolio at Risk limits of 5% for two consecutive years.I was also able to develop effective Portfolio monitoring tools like Schedule management tracker, Weekly feedback tracker for clients in arrears, Reminder letter tracker, Insurance claim tracker among others.

Banking Officer

• Dec 2014 - Jul 2017

While working as a Banking Officer, I pioneered, streamlined and ensured the creation of a URA TILL at main branch to cater for the specific needs of URA customers. This led to an increase in commissions collected by the bank and a better service to our URA customers.I was able to organize and streamline the operations at the Non-cash transaction counter through introducing and maintaining registers and ensuring safety of customer PIN Mailers, ATM Cards, Cheque books.Excelled in executing customer instructions like standing orders, funds transfers and in-house cheque payments with diligence, accuracy and speed.I was also acting as regional teller (CBD) who would be always on standby to relieve any branch that had a shortfall in Tellers. Show less

Sales Executive

• Aug 2014 - Dec 2014