Experience

Cross Country Moving Company

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2020 - Present



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2020 - Jun 2020

  After I gave birth and took care of my baby, I decided to continue my career as a call center agent. Concentrix was a friendly company I also like it here, I am handling incoming calls, it is a Telco account (US Cellular) I like the job and enjoy my environment, however pandemic made me wanted to work from home, I know this is hard because its not easy to find a company like Concentrix, they really cared about their agents but Covid 19 is not stopping, cases are getting higher and higher each day and its too risky to travel.. Show less



Diffirent Client

• Manila, National Capital Region, Philippines

• Project Base Virtual Assistant

  • Jul 2019 - Dec 2019

  I work as a part timer with different clients. This is project base so I get paid once I am done. Some of the project are Data scrapping , copying all the data that is dated today (Foreclosure) and also Searching for Lead (Foreclosure) Phone number in Beenverified and enter them in Mojo. I work as a part timer with different clients. This is project base so I get paid once I am done. Some of the project are Data scrapping , copying all the data that is dated today (Foreclosure) and also Searching for Lead (Foreclosure) Phone number in Beenverified and enter them in Mojo.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Jul 2019

  I am handling incoming calls about customer's packages, My account was a Logistic company in Canada (UPS). Helping customers to check the status of their packages if where its located at the moment, when will it arrive, why its delay, or even missing packages. I like the job because I got a chance to communicate with English people who help me learn more about their language at the same time. I earn and enjoy why? because in this company they care and they wanted their agents to have a happy environment while working. Show less



My VA Team

• Manila, National Capital Region, Philippines

• Virtual Assistant

  • Jan 2017 - Jul 2017

  I worked as a part timer. I am assisting my VA friend when she has a lot of task Monday to Friday, 4 hours a day and also work every weekend for 4 hours. I have designated task in Brivity that needs to be done in a day or two if we still waiting for more documents, I upload and fill out documents in Dotloop in our seller and buyer side. During weekends all I do is waiting for offer from buyer side and enter all the necessary information in the Data sheet. I worked as a part timer. I am assisting my VA friend when she has a lot of task Monday to Friday, 4 hours a day and also work every weekend for 4 hours. I have designated task in Brivity that needs to be done in a day or two if we still waiting for more documents, I upload and fill out documents in Dotloop in our seller and buyer side. During weekends all I do is waiting for offer from buyer side and enter all the necessary information in the Data sheet.



vCustomer

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Customer Service Representative

  • Nov 2015 - Dec 2015

  This is the first company who see that I can be a call center agent, I am so happy I got hired however its only a seasonal account, after the contract they offered different account (Regular Account) I am so happy but for the whole month I am struggling for transportation, so I declined the offer because the location was very far from where I live. This is the first company who see that I can be a call center agent, I am so happy I got hired however its only a seasonal account, after the contract they offered different account (Regular Account) I am so happy but for the whole month I am struggling for transportation, so I declined the offer because the location was very far from where I live.