Sales and Business Development at VTMarkets

• Dec 2022 - Present

Head of Sales and Business Development

• Jul 2022 - Feb 2023

Calling existing and potential customers to persuade them to purchase the company services. ● Manage the retention of clients to ensure maximum capacity ● Negotiate and inform affiliates/partners of the commission structure ● Following up on leads for prospective clients ● Conduct induction to new clients and how to utilize the systems available to them ● Working with new/old clients to help them understand key concepts of trading, especially those interested in the Webinar/Seminar ● Reviewing educational curricula, topics dates, and time of webinars weekly/monthly ● Seeking out new IBs/Partners and building existing relationships. ● Serves as a role model/mentor for clients, solving problems with a curious mind and critical thinking skills ● Communicate the various promotions, products, and marketing campaigns currently active ● Check documents submitted using the KYC procedure of potential clients before approval by the back office ● Update the CRM to document progress with clients ● Arrange meetings, online or remote, with clients to drive business development ● Contributes to a positive and dynamic working environment ● Developing and sustaining solid relationships with customers to encourage repeat business. ● Updating sales scripts to be used by the sales team to drive sales and respond to customer rejections. ● Continually meeting and exceeding daily and monthly targets concerning trading volume and NET deposit targets. Show less

Sales and Business Development

• Jul 2022 - Jul 2022

Business Development Manager

• Jun 2021 - Jul 2022

Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project success In-depth experience developing business in the broader African market in the FX and CFD industry Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project success In-depth experience developing business in the broader African market in the FX and CFD industry

Business Developement Executive

• Jun 2020 - Jun 2021

-Manage the live support and other direct channels of communication with affiliates-Manage emails from affiliates, respond promptly and resolve queries accordingly-Obtain and evaluate all relevant information to handle inquiries correctly-Assisting new clients with the affiliate account process-Provide client with relevant information regarding the affiliate website, promotions, and products-Communicate and coordinate issues with other departments- Execute commission payments due to all affiliates on a bi-weekly basis-Approve application forms along with documents using KYC procedure of potential affiliates-Investigating the activity of affiliates and partners to eradicate fraudulent actions-Ensure precise and correct information is available via the Partner’s website and Client Area at all times-Monitor unprofitable affiliates and report to relevant departments accordingly- Communicate new Partner processes, initiatives, and procedures to all departments- Conduct regular spot checks on existing affiliate website to ensure accurate company information -Carries out any further duties assigned by their line manager -Contributes to a positive and dynamic working environment Show less

Retention Specialist

• Jun 2019 - May 2020

- Act as the "eyes and ears" servicing a portfolio of clients in the FX marketplace by reporting trends and providing general market information to clients- Act as a conduit between clients and the FX market- Assist clients with queries regarding trading and the instruments available for use bythe client Be aware of and be able to demonstrate ongoing in depth knowledge of the financial markets, both technically and fundamentally Training new clients on company’s platforms and trading tools Building and maintaining client relationships by understanding the client’s needs and trading profile and providing suitable support and guidance where required Liaise with other departments, when required, to escalate and resolve issues and/or report faults Provide an understanding of technical and fundamental analysis to clients via scheduled 1 to 1 training sessions Contacting clients to provide general market updates Utilize retention strategies to maximize client satisfaction and achieve monthly targets Cross-selling company services to provide client improvement and increase LTV targets Ensuring timely follow up of all contacts Maintain high levels of client acquisition, retention, and re-activation Carries out any further duties assigned by their line manager Contributes to a positive and dynamic working environment Show less

Product Specialist

• Apr 2017 - Jun 2019

Open new accounts and build a new clientele base Maximizes all sales opportunities to ensure the highest deposit obtainable To know all the features and benefits of all products, services, promotions, bonuses, and trading systems offered to better sell to the client Gains understanding of client needs before presenting relevant products/services Attain full understanding of the company internal operating systems To achieve all sales targets on a consistent basis outlined by the Head of Sales Following up on leads for prospective clients Fully understands and implements all Anti Money Laundering and Know Your Customer procedures To ensure that all up-selling and cross-selling opportunities are capitalised upon Provide direction and guidance to clients for using the Company's trading system Inputs detailed and accurate data and information in all internal systems To develop a sound understanding of trading market conditions on a daily basis Be proactive in self-development regarding sales techniques and industry knowledge Carries out any further duties assigned by their line manager Contributes to a positive and dynamic working environment Show less

Share Dealer

• Nov 2013 - Dec 2016

Facilitate the selling and buying of BEE shares on the Over-The-Counter trading platform.(OTC trading platform). Facilitate the selling and buying of BEE shares on the Over-The-Counter trading platform.(OTC trading platform).

Telephonic Researcher/interviewer

• Apr 2012 - Jul 2013

Telephonic Interviews Data Capturing Cold Calling Telephonic Interviews Data Capturing Cold Calling