Experience

Next BPO Solutions, Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Data Entry Special

  • Feb 2020 - Present

  • Process invoices from clients and reply to customer e-mails promptly. • Record and input service agreements and plans into the CRM. • Support and mentor new employees to maximize their potential. • Prepare educational material such as summaries, videos etc. • Conduct daily review of data. • Process invoices from clients and reply to customer e-mails promptly. • Record and input service agreements and plans into the CRM. • Support and mentor new employees to maximize their potential. • Prepare educational material such as summaries, videos etc. • Conduct daily review of data.



Upwork

• United States
• Software Development
• 700 & Above Employee

• Virtual Assistant | Data Analyst | Researcher

  • Nov 2019 - Feb 2020

  • Research specific topics related to Artificial Intelligence and Engineering. • Lead a group of Virtual Assistants and keep everything on track. • Create presentations for topics related to AI and Engineering • Cross match different data sets for different stores around the region. • Run and update store servers daily and keep the website statistics accurate. • Research specific topics related to Artificial Intelligence and Engineering. • Lead a group of Virtual Assistants and keep everything on track. • Create presentations for topics related to AI and Engineering • Cross match different data sets for different stores around the region. • Run and update store servers daily and keep the website statistics accurate.



M & D Medical Spa

• Davao, Davao Region, Philippines

• Receptionist | Accounts Officer | Admin Assistant | Supervisor

  • Oct 2018 - Oct 2019

  • Answer calls regarding customer inquiries. • Recommend services to clients regarding their problems. • Ensuring all payroll transactions are processed efficiently Collecting, calculating, and entering data in order to maintain and update payroll information. • Handling office tasks, such as, generating reports and presentations, setting up for meetings. • Managing staff schedules and addressing concerns. • Answer calls regarding customer inquiries. • Recommend services to clients regarding their problems. • Ensuring all payroll transactions are processed efficiently Collecting, calculating, and entering data in order to maintain and update payroll information. • Handling office tasks, such as, generating reports and presentations, setting up for meetings. • Managing staff schedules and addressing concerns.



VXI Global Solutions, LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer

  • Jul 2018 - Sep 2018

  • Answer outbound calls from customers regarding their inquiries and complaints. • Respond to customer tickets promptly. • Answer outbound calls from customers regarding their inquiries and complaints. • Respond to customer tickets promptly.