Reinhard Tumisang Tjiane

IT Technician at PSD AFRICA PTY LTD
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Pretoria, Gauteng, South Africa, ZA

Topline Score

Bio

Generated by
Topline AI

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • Basic Skills in Microsoft 365 for digital learners
    Microsoft
    May, 2023
    - Sep, 2024
  • Business Management Training
    National Youth Development Agency
    Feb, 2022
    - Sep, 2024
  • Microsoft Thint’imillion Certificates• Introduction to Word Processor • Introduction to Spreadsheet Programs • Introduction to Presentation Programs • Introduction to Database Programs
    Harambee Youth Employment Accelerator
    Dec, 2019
    - Sep, 2024

Experience

  • PSD AFRICA PTY LTD
    • South Africa
    • Retail
    • 1 - 100 Employee
    • IT Technician
      • Jun 2023 - Present

      .Testing and Diagnoses .Software and Firmware Update .Service level Agreement Support .First & Second level Helpdesk Support
      . Power Supply, Ups, Loadshedding kits, Board level Repairs, testing and troubleshooting .Hard drives Partition and duplicate .ICT Repairs .Printer Repairs .Kiosk Repairs .Services & Support .Collection & delivery process of products .Packaging .Reporting .Other business responsibilities related .Testing and Diagnoses .Software and Firmware Update .Service level Agreement Support .First & Second level Helpdesk Support
      . Power Supply, Ups, Loadshedding kits, Board level Repairs, testing and troubleshooting .Hard drives Partition and duplicate .ICT Repairs .Printer Repairs .Kiosk Repairs .Services & Support .Collection & delivery process of products .Packaging .Reporting .Other business responsibilities related

  • TOLLINK SA (PTY) LTD
    • South Africa
    • Software Development
    • 1 - 100 Employee
    • Video Analyst
      • Nov 2022 - Dec 2022

      . AVC Video Accuracy and Analysis . Review reported video content . Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner . Make well-balanced decisions and help resolve inquiries to defined policies and procedures . Use market specific knowledge and insights to spot and scope solutions to improve the support of user community . Review sensitive content, sometimes involving graphic or disturbing subject matter . Develop and implement data analyses, leveraging collection systems and other strategies that optimize statistical efficiency and quality. . Data Capture on Libra Office. Show less

  • PebofatsoTI Technologies(Ctecg & Wiredtech ISP)
    • Junior ICT Technician
      • Jun 2020 - Jun 2022

      • Online portal support and troubleshooting. • Sa-sams installation, maintenance and support (Schools). • Wi-Fi technologies installation, Services, diagnosis and troubleshooting. • IT infrastructure and Application support. • Consulting staff from different parts of a client’s organisation. • Determining information system requirements and defining project objectives. • Collaborating with the in-house team to ensure familiarity with technology. • Producing detailed reports on the efficacy of the technologies in organisations. • Maintaining Small Businesses Databases. Show less

  • Dhumazi incorporated Attorneys
    • Helpdesk Officer (Conveyancing)
      • May 2019 - Jul 2019

      • Organize and maintain documents in a paper or electronic filing system. • Handling outgoing calls (Outbound) • Drafting correspondence and legal documents, such as contracts and mortgages. • Liaising with other parties to verify documents and credentials • Typing documents (Legal and General). • Help develop cases by maintaining contact with involved parties. • Assisting conveyancers in the management of caseload. • Support conveyancers in the maintenance of files by effective file management. • Support in carrying out conveyancing searches. • Fulfilling administrative and secretarial tasks. • Attending clients and taking instructions and conducting letter and telephone enquiries. • Support in Microsoft applications, Word, PowerPoint, outlook and Excel. Show less

  • Mamelodi Rigional Hospital
    • ICT Intern
      • Jan 2019 - Feb 2019

      • Assist the end-users and employees on troubleshooting inconsistent programs. • Identifying complexities and reporting findings to the management for resolution. • Helpdesk first level support through receiving of calls. • Second Line support calls assigned to installing, repairing and replacement of computers. • Service request detailed on logging system. • Diagnose and resolve problems for variety of hardware and software related faults. • Troubleshooting and reporting on all queries reported to services desk. • Troubleshooting Printers, Workstations Laptops and other peripherals. • Network configurations (LAN, WIFI). • Installing and support of network data-lines, routers, switches, firewalls. • Drafting technical related reports on desktop support. • Resolving technical issues of end-user of various forms of technology. Show less

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Advanced Diploma, Information Resources Management
    2023 - 2023
  • Richfield
    Diploma, Information Technology
    2016 - 2018
  • St Josefs Comprehensive School
    Matric Grade 12
    2012 - 2012

Community

You need to have a working account to view this content. Click here to join now