Experience

ITG Holding

• Lebanon
• IT Services and IT Consulting
• 100 - 200 Employee

• Call Center Specialist

  • Jul 2021 - Present

  call center agent: UNICEF HADDI CHILD GRANT call center agent: UNICEF HADDI CHILD GRANT



Parejo

• Germany
• Individual and Family Services

• Social Media Manager

  • Aug 2020 - Present

  Managed the social media accounts of the brand. Posting photos of all products and replying to customers' direct messages and comments. Generating online sales and shipping products to the customers Managed the social media accounts of the brand. Posting photos of all products and replying to customers' direct messages and comments. Generating online sales and shipping products to the customers



ANTIQUES

• United Kingdom
• 1 - 100 Employee

• Store Manager

  • Jul 2018 - Nov 2021

  Managed the brand’s social media account and communication with client Posted products photos online and confirmed online sales Took care of warehouse stock and supplies of the shop Designed the shop’s display and product decora Managed the brand’s social media account and communication with client Posted products photos online and confirmed online sales Took care of warehouse stock and supplies of the shop Designed the shop’s display and product decora



Lebanese Opinion

• Tripoli, North, Lebanon

• Statistics Specialist

  • Feb 2018 - May 2018

  Ran Statistical Studies concerning the elections in Lebanon (on field) Ran Statistical Studies concerning the elections in Lebanon (on field)



Audit Firm

• India
• Consumer Services
• 200 - 300 Employee

• Account Support Specialist

  • Jun 2016 - Aug 2016

  - Completed all assigned data entry requests and tasks within the required time-frames maintaining my level of work. - Compiled, sorted and verified the accuracy of dedicated accounts, while managing their invoices and Full data points. - Reconciled Sales & Purchase of accounts calculating VAT and Bank Statements at the end of the month. - Completed all assigned data entry requests and tasks within the required time-frames maintaining my level of work. - Compiled, sorted and verified the accuracy of dedicated accounts, while managing their invoices and Full data points. - Reconciled Sales & Purchase of accounts calculating VAT and Bank Statements at the end of the month.



Mains Insurance and Rinsurance

• Kousba, North, Lebanon

• Assistant Manager

  • Jan 2015 - Mar 2016

  - Performed other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying. - Ensured accuracy and timely issuance of client documentation including: binders, certificates of insurance, invoices, policies, Auto ID Cards, endorsements and mid-term adjustment. - Maintained accidents' proper records for reporting and audit purposes. - Performed other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying. - Ensured accuracy and timely issuance of client documentation including: binders, certificates of insurance, invoices, policies, Auto ID Cards, endorsements and mid-term adjustment. - Maintained accidents' proper records for reporting and audit purposes.