Experience

Silkor Laser & Aesthetic Center

• Lebanon
• Medical Practices
• 100 - 200 Employee

• Branch Coordinator

  • Aug 2022 - Present

  • Controlled the opening and closing of the center, including the system, the rooms, and all related activities.• Answered customers' questions and inquiries and addressed problems and complaints in person and via phone. • Presented, promoted and sold products and services to existing and prospective customers, using solid arguments based on full knowledge of each service.• Worked hard in order to achieve the daily and monthly sales target, or to exceed it when possible.• Assisted customers in selecting the right service after completing a consultation.• Maintained positive business relationships with clients to ensure future sales.• Organized all schedules related to employees and clients, with a daily follow-up.• Completed administrative works

• Branch Coordinator

  • Jul 2022 - Aug 2022

• Branch Coordinator

  • Apr 2022 - Jun 2022



PlanB Solutions

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Dec 2021

  • Answered customers' questions and addressed problems and complaints in person and via phone.• Developed empathetic client relationships and earned reputation for exceeding sales goals.• Generated leads for new sales through telephone and email contact with customers.• Consistently generated additional revenue through skilled sales techniques.

• Telesales Representative

  • Jun 2020 - Apr 2021

  • Gave information about available products and services including membership details and purchase advantages.• Set up new accounts and listed personal, demographic and payment information in system.• Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.• Handled and quickly resolved customer issues regarding matters such as product sales and customer service problems.



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Digital Marketing Intern

  • May 2018 - Oct 2019

  • Provided day-to-day administrative assistance, keeping marketing records and reports up to date. • Introduced new bank application to customers and set it up for them. • Improved client consultations and determined needs through team management. • Offered thorough support knowledge aiding team assignments and deliverables. • Provided day-to-day administrative assistance, keeping marketing records and reports up to date. • Introduced new bank application to customers and set it up for them. • Improved client consultations and determined needs through team management. • Offered thorough support knowledge aiding team assignments and deliverables.



Farhat Day Store

• Byblos, Lebanon

• Saleswoman

  • Jul 2013 - Oct 2017

  • Contributed input to territory sales plans, including market analysis and segmentation. • Carried out all sales activities in line with sales and marketing strategy. • Boosted monthly revenue figures by providing attentive, personalized client services. • Provided helpful, attentive sales support and service to generate positive customer feedback. • Contributed input to territory sales plans, including market analysis and segmentation. • Carried out all sales activities in line with sales and marketing strategy. • Boosted monthly revenue figures by providing attentive, personalized client services. • Provided helpful, attentive sales support and service to generate positive customer feedback.