Reina Jimeno
Front Desk Technician at Mesa Community College- Claim this Profile
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Spanish Limited working proficiency
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Arabic Elementary proficiency
Topline Score
Bio
Experience
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Front Desk Technician
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Aug 2022 - Present
- Provides reception duties; greets visitors and answers routine questions; receives and refers calls; takes and relays messages; may serve as central point for telephone contact - Assists students by providing information about DRS office and assists students with department application and onboarding processes, including assisting in collecting student paperwork, and maintain student files in department database - Responsible for scheduling student appointments, and maintaining department calendar - Responsible for scanning documents, and preparing photocopies Show less
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Uber eats
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Tempe, Arizona, United States
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Delivery Driver
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Nov 2021 - Present
- Safely transport food orders to customers desired destination in optimal time on a daily basis - Provide quality assurance to all food orders to ensure every item is verified and accounted for - Safely navigate through various cities in Maricopa County and follow directions using key technologies to best avoid traffic, accidents, and tolls - Successfully delivered 250+ orders, earning an average of 5.0 average star rating with top customer compliments being: delivered with care, perfect handoff, quick and efficient, friendly service and great communication Show less
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Rover.com
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Tempe, Arizona, United States
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Private Sitter
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Dec 2020 - Present
Experience: - 17 years of experience of taking care of pets which have included: dogs, cats, turtles, iguanas, and birds - Cared for pets & client homes over weekends, breaks, holidays, and/or evenings all while maintaining 5 star reviews with every client - Carefully followed the clients/owners instructions regarding feeding, medicine, and play schedules - Provided daily exercise - Senior dog experience -Oral medication Administration - Special Needs Dog Experience Statistics: - 15 5-star reviews - 7 repeat clients - Response Time: Under half an hour - Response Rate: 80% - Bookings with Photo Updates: 100% Show less
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Old Navy
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Tempe, Arizona
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Brand Associate Lead
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May 2015 - May 2019
- Cashier and train others on the register and duties it entailed - Great Team Leader to assist the business to succeed in things such as processing and inquiring if customers would consider signing up for company credit cards - Sales floor: helped evaluate and recover the store by working in a specific section to make it more presentable and inviting - Fitting Room: worked closely with customers by providing a clean and ready area for them to try on products, assist in getting alternate sizes; running items from the fitting room back onto the sales floor - Shipment: Has worked both early morning and late shifts to help unpack boxes and place products on the sales floor where they belong - Assisted General Manager in closing the store by counting money, cleaning the store, and preparing for the next day Show less
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South Mountain Community College
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Phoenix, Arizona Area
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Administrative Assistant
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May 2016 - Jun 2017
-Greeted students, parents, staff, administration, community members and the general public Ability to perform well in a team environment -Create documents and perform filing of various office materials -Set, cancel, adjust and confirm appointments for advisors via Google calendar -Data entry to include but not limited to literacy and numeracy skills, computer skills, administrative skills and proficient typing skills -Answer and return phone calls, including leaving voicemails and callback information -Monitor materials and supplies and assist with gathering orders to be placed on behalf of the department -Assist students in accessing their online student center (SIS, my.maricopa.edu, FAFSA, Canvas) in self-serve -Complete various errands on campus such as delivering items to other departments and obtaining forms needed for the department -Make copies, scan documents and send out communication emails via Google/GoogleDoc -Experience with online student information systems (SIS) and Microsoft Office (Word, Excel, PowerPoint, etc.) -Experience working with confidential information such as student ID numbers, grades, acknowledgment forms, social security numbers, etc. -Obtains knowledge of Peoplesoft, Common Origination And Disbursement, National Student Loan Data System, and Central Processing System -Understands the terms of FERPA and the responsibilities of accessing personal information Show less
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Education
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South Mountain Community College
Associate's degree, English Language and Literature, General -
Arizona State University
English Literature