Experience

Rod 'N' Reel Resort

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • May 2023 - Present



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Task Force

  • Mar 2023 - Apr 2023



Comfort Inn Hotel in Fort Collins

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Operations

  • Oct 2019 - Feb 2023



Sleep Inn

• United States
• Hospitality
• 200 - 300 Employee

• General Manager

  • Feb 2019 - Oct 2019

  Responsible for all A/R accounts and A/P, Scheduling of employees, Ordering all hotel supplies, HR, Employee onboarding, Guest Relations, Sales, Group bookings, Making sure all Choice compliants were met. Emplyee relations ( birthdays etc ) Giving weekly department meetings and monthly staff meetings. Revenue Management Responsible for all A/R accounts and A/P, Scheduling of employees, Ordering all hotel supplies, HR, Employee onboarding, Guest Relations, Sales, Group bookings, Making sure all Choice compliants were met. Emplyee relations ( birthdays etc ) Giving weekly department meetings and monthly staff meetings. Revenue Management



Wingate By Wyndham Greenville Airport

• Greenville, South Carolina Area

• Assistant General Manager

  • Sep 2015 - Feb 2019

  Opera computer operating system, Making/canceling individual and group reservations. Check in/out guests', Preparing daily registration cards for arrivals. Resolving guest complaints and concerns. Work directly with Sales to ensure company local rates and group booking rates were accurate and rooms pulled from inventory. Prepare group blocks for Airlines for about 500 room nights per month. Shuttle guests' to and from the Greenville Spartanburg Airport. Create housekeeping and front desk schedules. Room inspections , and general maintenance. Show less



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Assistant Manager

  • Feb 2013 - Sep 2015

  Scheduling for front desk staff using monthly budgets. Bi-weekly revenue calls with area Sales Rep. Worked directly with Director of Sales to ensure all groups teams and event books were scheduled and removed from inventory. Organized all company functions, birthdays, employee celebrations ( housekeeping week etc.) Mentored other employees on growth in the company. Maintainted and processed all new hires, on-boarding, E-Verifications, etc. Responsible for all disciplinary action within the front desk assioates, as well and probationary and annual evaluations. Responsible for all A/R accounts. Assisted GM with bank deposits, ordering office supplies, breakfast foods and maintience supplies. Forward daily reports to corperate , as well as weekly petty cash reimbursements. Guest loyality champion. Show less



MainStay Suites

• Hospitality
• 1 - 100 Employee

• Front Desk Supervisor

  • Nov 2003 - Jan 2011

  Responsible for all A/R Accounts. Ordering breakfast foods and maintence supplies. Handled Guest complaints and ensured the 100% satisfaction guarantee. Assisted in housekeeping , laundry, maintenence, and drove shuttle when needed. Was sent by Concord Hospitality ( the management company at that time ) and acted as GM for 2 Mainstay Suites locations, Brentwood Tennessee for 6 weeks and Pittsburgh Pennsylvania for 8 weeks each as they found a local GM Responsible for all A/R Accounts. Ordering breakfast foods and maintence supplies. Handled Guest complaints and ensured the 100% satisfaction guarantee. Assisted in housekeeping , laundry, maintenence, and drove shuttle when needed. Was sent by Concord Hospitality ( the management company at that time ) and acted as GM for 2 Mainstay Suites locations, Brentwood Tennessee for 6 weeks and Pittsburgh Pennsylvania for 8 weeks each as they found a local GM



Mortgage Resourc & Analysis

• Spartanburg SC

• Mortgage Loan Officer

  • May 2002 - Nov 2003

  Data entry of loan applications. Ordered appraisals, title work, terminte inspections & surveys. Scheduled closings, and filing of each loan. Concact clients for documentation needed for home loans. Obtaining credit reports, submiting loan applications to lenders. Data entry of loan applications. Ordered appraisals, title work, terminte inspections & surveys. Scheduled closings, and filing of each loan. Concact clients for documentation needed for home loans. Obtaining credit reports, submiting loan applications to lenders.