Reginald Santiago

Application User at Minecraft
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Contact Information
Location
Baltimore City County, Maryland, United States, US

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Credentials

  • Scrum: Advanced
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Software Development Life Cycle (SDLC)
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • AWS Cloud Practitioner Essentials
    Amazon Web Services (AWS)
    Nov, 2022
    - Sep, 2024
  • Learning ITIL
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Agile Foundations
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • DevOps Foundations
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Scrum: The Basics
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Build Wireframes and Low-Fidelity Prototypes
    Coursera
    Jul, 2022
    - Sep, 2024
  • Start the UX Design Process: Empathize, Define, and Ideate
    Coursera
    May, 2022
    - Sep, 2024
  • Foundations of User Experience (UX) Design
    Coursera
    Mar, 2022
    - Sep, 2024
  • ExCPT Pharmacy Technician
    National Healthcareer Association (NHA)
    May, 2021
    - Sep, 2024

Experience

    • Computer Games
    • 1 - 100 Employee
    • Application User
      • Jan 2014 - Present

    • United States
    • Retail Groceries
    • 1 - 100 Employee
    • Certified Pharmacy Technician
      • Nov 2019 - Nov 2022

      - Access, review, and utilize patient records electronically through Enterprise Rx, HL7 interface pharmacy management software- Assured access to health care through managing patient registration during public health emergency- Conduct data-entry intake and processing of third-party billing claims- Utilized understanding of insurance coverage policies, regulations and requirements to ensure proper dispensing of pharmaceuticals- Responds to dozens of calls a day to improve patient experience, including gathering the pertinent information from the patients to better understand and resolve their issues- Supervise and trained dozens of new hires on pharmacy clerical/technician protocols- Establish Customer Relationship Management by managing medication adherence for patients

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project SEARCH Intern
      • Aug 2021 - Dec 2021

      This was my first Health-Administrative Internship that capitalized on technology and the remote-work environment. I worked with individuals with disabilities and facilitated behavioral exercises through virtual workshops that I led through Zoom software. I used Google Suite and Microsoft office to create content aimed to boost competitive employment for students transitioning into their professional lives. This was my first Health-Administrative Internship that capitalized on technology and the remote-work environment. I worked with individuals with disabilities and facilitated behavioral exercises through virtual workshops that I led through Zoom software. I used Google Suite and Microsoft office to create content aimed to boost competitive employment for students transitioning into their professional lives.

    • United States
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Head Lifeguard
      • Aug 2014 - Aug 2018

      This was my first part-time job where I combined my swimming excellence and eagerness to work and serve. As a lifeguard, I would constantly monitor and scan for aquatic patrons that require an immediate need of help to ensure the safety of others. This was my first part-time job where I combined my swimming excellence and eagerness to work and serve. As a lifeguard, I would constantly monitor and scan for aquatic patrons that require an immediate need of help to ensure the safety of others.

Education

  • University of Maryland Baltimore County
    Bachelor's degree, Public Health
    2017 - 2021
  • Atholton High School
    2014 - 2017

Community

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