Senior Business Technology Consultant

• Jan 2012 - Present

Technical Project Manager

• Jun 2011 - Jan 2012

Responsible for the coordination and completion of projects. Oversaw all aspects of projects including requirements, development, testing, deployment, and documentation. Set deadlines, assigned responsibilities, and monitored the progress of projects, prepared reports for senior management and clients regarding the status of projects. Developed and managed appropriate project plans, including resource identification and allocation, budgets, timelines, and milestones. Monitored the progress of multiple client project plans, made appropriate changes to project plans, and communicated to all involved parties and appropriate management. Managed and documented change control for each client project as it proceeded through the software development life cycle, and conducted project meetings. Contributed and adhered to standardized documentation and SOP’s. Applied knowledge of system capabilities and user requirements to identify opportunities for system functionality innovation. Interacted with Operations and Account Management representatives for project status and progress, determined the need for escalating issues and risks, and provided updates to internal and external clients to ensure satisfaction with system development and performance. Show less

Project Manager/Senior Vice President

• Jul 2003 - Feb 2011

Served as Project Manager, Team Leader, Operations Manager, and Information Technology Director for an employee-owned company providing software application for cities, municipalities, school districts, and private industry in the United States and Canada.Managed multiple software development projects throughout all stages of SDLC using the Agile methodology while directed and allocated both internal resources and external offshore resources.Directed and motivated the Quality Assurance and the Specifications teams. Created and maintained processes and metrics and provided constant personnel feedback. Influenced the direction of goals and ideas in strategic planning and developed multiple vendor relationships.Decision maker on all expenses regarding hardware, software, and telecommunications. Created budgets for multiple departments including Development, Quality Assurance, and Information Technology. Created all Information Technology initiatives and managed IT activities. Show less

Vice President

• Apr 1998 - Jul 2003

Served as Project Manager, Application Release Manager, Team Leader, Operations Manager, and Information Technology Director for an employee-owned company providing software application for cities, municipalities, school districts, and private industry in the United States and Canada.Organized and created new teams, implemented Enterprise software application, established hardware replacement programs, and approved all training, education, and certifications for staff. Analyzed and resolved the year 2000 challenges. Show less

Systems Analyst

• Jul 1992 - Apr 1998

Developed, maintained and supported source code. Installed, trained customers throughout the US, and assisted customers on application issues.