Program Manager

• Nov 2022 - Present

Program Manager for the Chinatown Navigation Center - supervising staff and clients, running the daily activities, tasks and goals for the Sprung Shelter, Showers and Restrooms for the community citizens in the Chinatown area.

Interim Program Manager

• Sep 2022 - Nov 2022

Interim Program Manager for the Chinatown Navigation Center - supervising staff and clients, running the daily activities, tasks and goals for the Sprung Shelter, Showers and Restrooms for the community citizens in the Chinatown area.

Program Coordinator

• Jun 2021 - Nov 2022

Program Coordinator for the Chinatown Navigation Center - supervising staff and clients, running the daily activities, tasks and goals for the Sprung Shelter, Showers and Restrooms for the community citizens in the Chinatown area.

Author

• Nov 2017 - Present

Published my first book entitled, Let No Man or Woman Put Asunder. It is currently available on Amazon.com. Let No Man or Woman Put Asunder is more than a book title; it's a radically different approach to marriage. In a world full of challenges and trials, there's no question that couples will have to walk through difficult times. While the world around us is shouting that we should take the easy way out when our marriage gets hard and divorce, there's a better way. A wake up call to all considering divorce and separation, Regina writes from the heart about her journey of marriage, divorce, and healing through Jesus and God's Word. Through telling her own story, she reaches out to women and men of all ages who may be facing trials in their current relationships. Relationships can be restored, families can be made whole, and healing can be found for anyone who has experienced division or rejection. Love requires work, but with God as the third cord, the lives of spouses and families can be woven together and made strong forever.

Life Coach

• Jan 2018 - Feb 2021

Providing resources, information and guidance in work and personal relationships. Assistance to move forward in life and accomplish goals and desires.

Counselor II

• Feb 2021 - Jun 2021

Providing counseling options, services and resources to clients living in the low income subsidized housing complex, Moon Gate to establish a strong foundation and secure support and financial services to support their housing needs.

Outreach Counselor

• Feb 2020 - Feb 2021

Housing Navigator

• Mar 2019 - Feb 2020

Providing assistance to Homeless clients to obtain safe and secure housing in the local communities.

Lead Social Worker II

• Oct 2017 - Mar 2019

Assisting Homeless citizens to obtain benefits/resources and encouraging them during their transition into permanent housing and secure circumstances. Assisting Homeless citizens to obtain benefits/resources and encouraging them during their transition into permanent housing and secure circumstances.

Program Manager

• Sep 2017 - Oct 2017

Managing the Recuperative Care Center Managing the Recuperative Care Center

Case Management Manager

• Apr 2017 - Sep 2017

Managing the Case Managers making sure their case files and client contacts are current and accurate. Managing the Case Managers making sure their case files and client contacts are current and accurate.

Chinatown Health Services Center Program Manager

• Sep 2016 - Apr 2017

Provide our guests with a compassionate, supportive and empowering experience while utilizing our 24 hour sanitation program and health care services who are experiencing chronic homelessness. Coordinating and supporting other agencies who will make use of the facility; staff development and management; coordinating interns, case managers and advocates conducting assessments for the Homeless Management Information System (HMIS); reporting outcomes to the Program Director; management of the facility, training, mentor-ship and conflict resolution.

Case Manager (Homeless Assistance)

• Jan 2016 - Sep 2016

Assisting Homeless citizens to obtain benefits/resources and encouraging them during their transition into permanent housing and secure circumstances. Assisting Homeless citizens to obtain benefits/resources and encouraging them during their transition into permanent housing and secure circumstances.

RTOT Specialist/In-Charge Lead

• Dec 2014 - Jun 2015

Supervising Real Time Operations Team Members and Escalation Agents, managing customer needs based on statistical analysis for staffing requirements (overages/shortages), providing crisis counseling to Interpreters, scheduling assistance to Interpreters, and creating and providing detailed reports to the Executive Management Team. Supervising Real Time Operations Team Members and Escalation Agents, managing customer needs based on statistical analysis for staffing requirements (overages/shortages), providing crisis counseling to Interpreters, scheduling assistance to Interpreters, and creating and providing detailed reports to the Executive Management Team.

RTOT Specialist

• Oct 2012 - Mar 2013

Scheduling assistance to Interpreters, managing customer interview appointments in more than 200 languages, equipment testing and customer service. Scheduling assistance to Interpreters, managing customer interview appointments in more than 200 languages, equipment testing and customer service.

RTOT Specialist

• Feb 2012 - Jun 2012

Scheduling assistance to Interpreters, managing customer interview appointments in more than 200 languages, equipment testing and customer service. Scheduling assistance to Interpreters, managing customer interview appointments in more than 200 languages, equipment testing and customer service.

District Attorney Investigator I

• May 1987 - Jun 2011

Conducted criminal investigations (specializing in Welfare Fraud), and background investigations for employment with the agency. Assisted Prosecutors with court preparation, media presentations and witness management. Trainer for newly hired Investigators, In-house and contracted agency training, also local police agencies. Conducted criminal investigations (specializing in Welfare Fraud), and background investigations for employment with the agency. Assisted Prosecutors with court preparation, media presentations and witness management. Trainer for newly hired Investigators, In-house and contracted agency training, also local police agencies.