Experience

Credit Control, LLC.

• United States
• Financial Services
• 100 - 200 Employee

• Collector

  • Jul 2020 - Present

• Collector

  • Jul 2020 - Present

  Assisting inbound and outbound collections for one of five of the largest financial entities regarding past due credit card balances for services rendered. Verifying current account status levels, billing inquiries, validating balances for services rendered and escalating for resolution for fraud, incorrect billing and misapplied payment investigations. Updating personal customer information on a case by case basis.



Delta Outsource Group, Inc.

• O'fallon, Missouri United States

• Debt Collector

  • May 2017 - Oct 2018

  Assisting inbound and outbound collections for multiple financial entities regarding past due credit card balances for services rendered. Verifying current account status levels, billing inquiries, validating balances for services rendered and escalating for resolution for fraud, incorrect billing and misapplied payment investigations. Updating personal customer information on a case by case basis. Assisting inbound and outbound collections for multiple financial entities regarding past due credit card balances for services rendered. Verifying current account status levels, billing inquiries, validating balances for services rendered and escalating for resolution for fraud, incorrect billing and misapplied payment investigations. Updating personal customer information on a case by case basis.



Client Services Incorporated

• United States
• Financial Services
• 300 - 400 Employee

• Collector

  • Aug 2015 - Oct 2016

  Assisted consumers in regards to payment scheduling and rehabilitation of current debts owed. Found solutions for individual need basis to resolve any questions or concerns related to account information. Set up arrangements and schedules for payment. Processed Validation of Debt requests for consumers. Assisted consumers in regards to payment scheduling and rehabilitation of current debts owed. Found solutions for individual need basis to resolve any questions or concerns related to account information. Set up arrangements and schedules for payment. Processed Validation of Debt requests for consumers.