Regina Phua

Senior Data Privacy Analyst at Advance Intelligence Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Skills

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Credentials

  • Certified BigID Associate BizUser
    BigID
    Aug, 2022
    - Nov, 2024

Experience

  • Advance Intelligence Group
    • Singapore
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Senior Data Privacy Analyst
      • Jun 2022 - Present

  • GREAT EASTERN
    • Singapore
    • Insurance
    • 700 & Above Employee
    • Data Protection Manager
      • Dec 2020 - Dec 2021

  • Ministry of Social and Family Development, Singapore (MSF)
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Data Governance and Strategy
      • Dec 2019 - Dec 2020

  • CPF Board
    • Government Administration
    • 700 & Above Employee
    • Manager (MediShield Life)
      • Dec 2015 - Oct 2018

      Main Portfolio (Service Integration) • Looked into issues relating to communication at the MediShield Life scheme level which cuts across different functions and ensured that operational processes across teams have good linkages. • Supported sections in identifying possible pain-points and suggested areas of improvements to enhance customer’s journey and interaction with the MediShield Life Scheme; ensuring each customer touchpoint (website, e-Services, forms and letter content) is seamless and easy. • Led teams in the successful implementation of the e-Health Declaration form and revised MediShield Life premium checker; drafted the User requirements and spearheaded the UX/UI design and UAT of these e-Services. • Managed a team of 3 to 4 officers in daily operations and IT projects. Secondary Appointment • Chairman of the Healthcare Group Seminar and Training (2016) • Team lead of the Service Management Committee - Correspondence (2016), Form (2017), and Training (2018)Teams Show less

  • Ministry of Manpower
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Assistant Manager (Income Security Policy Division)
      • Sep 2014 - Nov 2015

      Main Portfolio (Housing/Home Protection Scheme/Dependant Protection Scheme) • Assessed public requests in CPF related matters through appeals • Carried out reviews on CPF policy pain-points • Prepared parliamentary replies • Assisted in the gazette of legislative amendments • Main Staffer of the CPF Advisory Panel TOR1-3 Focus Group Discussions • Secondary appointments- Meeting Secretariat and Member of Healthy Lifestyle @ MOM Secondary Portfolio (CPF Advisory Panel Engagement work) • Led the public consultation exercise for the CPF Advisory Panel Committee. This involved planning the engagement strategy, drafting after-engagement polls, managing stake-holders (panel, facilitators and the public) and assisting in comms work (press release, graphics, message testing and etc.) Show less

Education

  • The London School of Economics and Political Science (LSE)
    Msc in Social and Public Communication, Social Psychology
    2018 - 2019
  • Nanyang Technological University
    B.A., Economics
    2010 - 2014

Community

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