Experience

Western Youth Services

• United States
• Mental Health Care
• 100 - 200 Employee

• Clinician

  • May 2023 - Present



Soka University of America

• United States
• Higher Education
• 200 - 300 Employee

• Manager of Student Wellness and Success

  • Feb 2023 - May 2023



Chapman University

• United States
• Higher Education
• 700 & Above Employee

• Academic Advisor

  • Jan 2022 - Feb 2023

  • Provide comprehensive academic advisement so students can make informed decisions regarding their choice of major and/or minor, adding or dropping courses to make progress towards their academic goals and completion of degree • Analyze and resolve student issues associated with program degree requirements by interpreting and applying academic policy and making recommendations based on the unique situation • Coordinate the planning of Academic Advising Center events like Majors in… Show more • Provide comprehensive academic advisement so students can make informed decisions regarding their choice of major and/or minor, adding or dropping courses to make progress towards their academic goals and completion of degree • Analyze and resolve student issues associated with program degree requirements by interpreting and applying academic policy and making recommendations based on the unique situation • Coordinate the planning of Academic Advising Center events like Majors in Minutes, Meet Your Advisor, and Academic Planning workshop to present students with tools, resources available at the university while also offering immediate support during the events • Assist with updating the department’s website to ensure updated information is provided which includes creating and uploading tutorial videos demonstrating how to build a class schedule then enroll for incoming first year and transferred students Show less • Provide comprehensive academic advisement so students can make informed decisions regarding their choice of major and/or minor, adding or dropping courses to make progress towards their academic goals and completion of degree • Analyze and resolve student issues associated with program degree requirements by interpreting and applying academic policy and making recommendations based on the unique situation • Coordinate the planning of Academic Advising Center events like Majors in… Show more • Provide comprehensive academic advisement so students can make informed decisions regarding their choice of major and/or minor, adding or dropping courses to make progress towards their academic goals and completion of degree • Analyze and resolve student issues associated with program degree requirements by interpreting and applying academic policy and making recommendations based on the unique situation • Coordinate the planning of Academic Advising Center events like Majors in Minutes, Meet Your Advisor, and Academic Planning workshop to present students with tools, resources available at the university while also offering immediate support during the events • Assist with updating the department’s website to ensure updated information is provided which includes creating and uploading tutorial videos demonstrating how to build a class schedule then enroll for incoming first year and transferred students Show less



Stanbridge University

• United States
• Higher Education
• 200 - 300 Employee

• Senior Student Services Officer

  • Apr 2019 - Dec 2021

  • Created and presented study skills workshops every quarter to new cohorts assisting students identify their learning styles to provide tools and methods to apply in their study skills, note-taking skills, organization, and time-management • Attended Re-enrollment Committee Meetings to advocate on behalf of student after dismissal to determine students' eligibility and readiness for re-entry into program and co-produced a student success plan with student and staff • Collected data to… Show more • Created and presented study skills workshops every quarter to new cohorts assisting students identify their learning styles to provide tools and methods to apply in their study skills, note-taking skills, organization, and time-management • Attended Re-enrollment Committee Meetings to advocate on behalf of student after dismissal to determine students' eligibility and readiness for re-entry into program and co-produced a student success plan with student and staff • Collected data to provide recommendations with policies, procedures, and new methods of student outreach with the goal of meeting students’ needs to support their academic success

• Student Services Officer

  • Jul 2017 - Dec 2021

  • Provided retention support services to increase student success by monitoring student progress, tracking grades, exams and attendance then reached out to students who were at-risk to connect them to appropriate resources based on their needs • Met one-on-one with students to assist in their development of skills to be successful in college • Provided specialized advising to students on academic probation and worked closely with each student to conduct regular check-ins, offered… Show more • Provided retention support services to increase student success by monitoring student progress, tracking grades, exams and attendance then reached out to students who were at-risk to connect them to appropriate resources based on their needs • Met one-on-one with students to assist in their development of skills to be successful in college • Provided specialized advising to students on academic probation and worked closely with each student to conduct regular check-ins, offered resources, study tools and other resources to improve their academic performance to remove probation status • Presented during new student orientation, informational workshops on completing license application paperwork and regular classroom check ins to build ongoing rapport with students



Massage Envy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Font Desk Sales Associate

  • Sep 2016 - Jul 2017

  • Established relationships with members and guests to grow and retain a client base by providing customer service, greeted clients upon arrival, scheduled services, addressed questions and concerns • Coordinated therapist schedule using Millenium to ensure therapist’s schedule was fully maximized • Successfully met sales goals by promoting Wellness Package to communicate all benefits of packages, provided accurate information regarding our Dr. Murad and PCA product line • Maintained… Show more • Established relationships with members and guests to grow and retain a client base by providing customer service, greeted clients upon arrival, scheduled services, addressed questions and concerns • Coordinated therapist schedule using Millenium to ensure therapist’s schedule was fully maximized • Successfully met sales goals by promoting Wellness Package to communicate all benefits of packages, provided accurate information regarding our Dr. Murad and PCA product line • Maintained an organized clinic by filing client charts, inputting data accurately into Millennium Show less • Established relationships with members and guests to grow and retain a client base by providing customer service, greeted clients upon arrival, scheduled services, addressed questions and concerns • Coordinated therapist schedule using Millenium to ensure therapist’s schedule was fully maximized • Successfully met sales goals by promoting Wellness Package to communicate all benefits of packages, provided accurate information regarding our Dr. Murad and PCA product line • Maintained… Show more • Established relationships with members and guests to grow and retain a client base by providing customer service, greeted clients upon arrival, scheduled services, addressed questions and concerns • Coordinated therapist schedule using Millenium to ensure therapist’s schedule was fully maximized • Successfully met sales goals by promoting Wellness Package to communicate all benefits of packages, provided accurate information regarding our Dr. Murad and PCA product line • Maintained an organized clinic by filing client charts, inputting data accurately into Millennium Show less



Costa Mesa Middle/High School

• School Counselor Intern

  • Sep 2016 - Apr 2017

  • Assisted students with creating educational and vocational plans by providing guidance on the researching process to find information on colleges, degree, and career options • Counseled students who were struggling with socio-emotional distress and provided guidance towards coping strategies • Coordinated class visits to present Naviance and provide information on utilizing its features to assist students with developing goals and pathways and facilitate discussions about strengths… Show more • Assisted students with creating educational and vocational plans by providing guidance on the researching process to find information on colleges, degree, and career options • Counseled students who were struggling with socio-emotional distress and provided guidance towards coping strategies • Coordinated class visits to present Naviance and provide information on utilizing its features to assist students with developing goals and pathways and facilitate discussions about strengths, interests, and career options • Compiled Grade Exception Reports and Truancy Reports to identify students not on track for graduation or attendance deficiencies and conduct outreach efforts to collaborate with students in developing an academic plan to recover missing credits • Attended Student Study Team meetings for students referred showing difficulty in the classroom for a review of their individual strengths, weakness, passed interventions and collaborate with student, parents, staff and faculty on a plan of action to increase support for student’s success Show less • Assisted students with creating educational and vocational plans by providing guidance on the researching process to find information on colleges, degree, and career options • Counseled students who were struggling with socio-emotional distress and provided guidance towards coping strategies • Coordinated class visits to present Naviance and provide information on utilizing its features to assist students with developing goals and pathways and facilitate discussions about strengths… Show more • Assisted students with creating educational and vocational plans by providing guidance on the researching process to find information on colleges, degree, and career options • Counseled students who were struggling with socio-emotional distress and provided guidance towards coping strategies • Coordinated class visits to present Naviance and provide information on utilizing its features to assist students with developing goals and pathways and facilitate discussions about strengths, interests, and career options • Compiled Grade Exception Reports and Truancy Reports to identify students not on track for graduation or attendance deficiencies and conduct outreach efforts to collaborate with students in developing an academic plan to recover missing credits • Attended Student Study Team meetings for students referred showing difficulty in the classroom for a review of their individual strengths, weakness, passed interventions and collaborate with student, parents, staff and faculty on a plan of action to increase support for student’s success Show less



The Boys and Girls Club of Huntington Valley

• Office Manager

  • Nov 2014 - Aug 2016

  • Assisted new families registering for club membership and enrollment for sports, dance, or theater classes by providing information on programs offered, gave a club tour, and suggested classes based on child’s interest • Helped families who needed financial support by providing instruction on application and requirements for subsidized tuition and reviewed application to determine eligibility for discount • Billed and collected class tuition for 150 members monthly by utilizing club… Show more • Assisted new families registering for club membership and enrollment for sports, dance, or theater classes by providing information on programs offered, gave a club tour, and suggested classes based on child’s interest • Helped families who needed financial support by providing instruction on application and requirements for subsidized tuition and reviewed application to determine eligibility for discount • Billed and collected class tuition for 150 members monthly by utilizing club system EZ-Care and balanced register by running daily and monthly reports that correlated with the accountant’s report • Created monthly invoices for sub-contractors by creating spreadsheets of student enrollment per class and student payment to ensure instructors were paid correctly and timely Show less • Assisted new families registering for club membership and enrollment for sports, dance, or theater classes by providing information on programs offered, gave a club tour, and suggested classes based on child’s interest • Helped families who needed financial support by providing instruction on application and requirements for subsidized tuition and reviewed application to determine eligibility for discount • Billed and collected class tuition for 150 members monthly by utilizing club… Show more • Assisted new families registering for club membership and enrollment for sports, dance, or theater classes by providing information on programs offered, gave a club tour, and suggested classes based on child’s interest • Helped families who needed financial support by providing instruction on application and requirements for subsidized tuition and reviewed application to determine eligibility for discount • Billed and collected class tuition for 150 members monthly by utilizing club system EZ-Care and balanced register by running daily and monthly reports that correlated with the accountant’s report • Created monthly invoices for sub-contractors by creating spreadsheets of student enrollment per class and student payment to ensure instructors were paid correctly and timely Show less



Macy's

• Administrative Support

  • May 2013 - Jan 2015

  *Provided customer service and distribute all incoming communication including faxes, emails, letters, and phone calls received from customers, employees, and management Coordinated all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduled interviews with store management utilizing Oracle Taleo program. o Input all new hires’ information and uploaded required employment documents using PeopleSoft as well as established a smooth… Show more *Provided customer service and distribute all incoming communication including faxes, emails, letters, and phone calls received from customers, employees, and management Coordinated all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduled interviews with store management utilizing Oracle Taleo program. o Input all new hires’ information and uploaded required employment documents using PeopleSoft as well as established a smooth transition by facilitating new hire training sessions, exposing them to the sales environment with store tours, introductions to all managers, and their designated area of responsibilities. o Monitored all employee required documents including I-9, Driver’s License, and Work Permits to ensure all forms were up to date by running reports and informing employee which documents were needed to maintain employment. o Balanced store checkbook by ensuring all 68 register deposits were correct and documented, prepared daily store deposits, and balanced the vault of $10,000 by replenishing and resolving cash overages or shortages. Show less *Provided customer service and distribute all incoming communication including faxes, emails, letters, and phone calls received from customers, employees, and management Coordinated all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduled interviews with store management utilizing Oracle Taleo program. o Input all new hires’ information and uploaded required employment documents using PeopleSoft as well as established a smooth… Show more *Provided customer service and distribute all incoming communication including faxes, emails, letters, and phone calls received from customers, employees, and management Coordinated all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduled interviews with store management utilizing Oracle Taleo program. o Input all new hires’ information and uploaded required employment documents using PeopleSoft as well as established a smooth transition by facilitating new hire training sessions, exposing them to the sales environment with store tours, introductions to all managers, and their designated area of responsibilities. o Monitored all employee required documents including I-9, Driver’s License, and Work Permits to ensure all forms were up to date by running reports and informing employee which documents were needed to maintain employment. o Balanced store checkbook by ensuring all 68 register deposits were correct and documented, prepared daily store deposits, and balanced the vault of $10,000 by replenishing and resolving cash overages or shortages. Show less



Massage Envy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Font Desk Sales Associate

  • May 2011 - May 2013