Destinations Manager

• Oct 2015 - Present

-Hiring, training and leading teams in various destinations -Controlling the operational budget and sales in the destinations -Developing and implementing workflow processes and organizational structures -Development and calculation of tours, excursions and events -Assisting the product team in sourcing hotels and transport companies, in order to create attractive tourism packages of specific tourist destinations -Contracting incoming agencies in destinations where own operation was still under development - Responsible for evolving best practices and strong relationships with customers, suppliers and vendor Show less

Tourism and Banking

• Nov 2004 - Present

10/2015 - present Destinations Manager Travel-Outbound Tour Operator 09/2013 – 09/2015 Customer Relations & Quality Manager / Travel-Inbound; & Tour Guide 01/2011 – 08/2013 Customer Service & Support Professional 06/2008 – 12/2010 Licensed DTCM Tour Guide UAE11/2004 – 04/2008 Sales Representative 04/2001 – 11/2004 Destination Manger / Tourism, in Turkey, Cyprus, Greek Islands, Egypt 04/1997 – 05/2000 Destination Sales Representative 04/1996 – 03/1997 Holiday Outbound-Sales Consultant 06/1982 – 03/1996 Banking and Finance; Sales,Customer Service and Investment Consultant Show less

Representative

• 2004 - 2008