Junior Product Manager

• Sep 2023 - Oct 2023

Project manager IT/ Conversational analyst IA & chatbot

• Sep 2022 - Sep 2023

-Designed and implemented NLP models and algorithms for sentiment analysis and age prediction, including pre-processing of text data, feature extraction, and model training. -Fine-tuned and optimized NLP models to improve accuracy, precision, and recall for sentiment analysis and age prediction tasks. -Conducted rigorous testing and evaluation of the models using appropriate evaluation metrics and cross-validation techniques. -Oversaw the deployment and productionization of NLP models,… Show more -Designed and implemented NLP models and algorithms for sentiment analysis and age prediction, including pre-processing of text data, feature extraction, and model training. -Fine-tuned and optimized NLP models to improve accuracy, precision, and recall for sentiment analysis and age prediction tasks. -Conducted rigorous testing and evaluation of the models using appropriate evaluation metrics and cross-validation techniques. -Oversaw the deployment and productionization of NLP models, ensuring scalability, efficiency, and reliability in real-world applications. -Collaborated with cross-functional teams, including data scientists, software engineers, and stakeholders, to integrate NLP models into larger systems or platforms. Show less -Designed and implemented NLP models and algorithms for sentiment analysis and age prediction, including pre-processing of text data, feature extraction, and model training. -Fine-tuned and optimized NLP models to improve accuracy, precision, and recall for sentiment analysis and age prediction tasks. -Conducted rigorous testing and evaluation of the models using appropriate evaluation metrics and cross-validation techniques. -Oversaw the deployment and productionization of NLP models,… Show more -Designed and implemented NLP models and algorithms for sentiment analysis and age prediction, including pre-processing of text data, feature extraction, and model training. -Fine-tuned and optimized NLP models to improve accuracy, precision, and recall for sentiment analysis and age prediction tasks. -Conducted rigorous testing and evaluation of the models using appropriate evaluation metrics and cross-validation techniques. -Oversaw the deployment and productionization of NLP models, ensuring scalability, efficiency, and reliability in real-world applications. -Collaborated with cross-functional teams, including data scientists, software engineers, and stakeholders, to integrate NLP models into larger systems or platforms. Show less

Social Media Manager

• Aug 2020 - Aug 2021

-Managed social media platforms for the university sport department. -Created social media strategies to promote activities and engage with the university community. -Developed and curated valuable content related to sports and wellness to share on social media platforms. -Assisted in organizing sports tournaments, competitions, and fitness classes. -Managed social media platforms for the university sport department. -Created social media strategies to promote activities and engage with the university community. -Developed and curated valuable content related to sports and wellness to share on social media platforms. -Assisted in organizing sports tournaments, competitions, and fitness classes.

Linguistic Analyst and Customer Success Manager

• Feb 2021 - Jul 2021

-Managed the organization and optimization of the e-commerce's Facebook Page -Ensured accurate and high-quality translations to provide a seamless user experience for Italian-speaking customers on WordPress for the e-commerce platform -Handled customer service support for the e-commerce and monitored and tracked DHL parcels to ensure smooth delivery processes. -Maintained a professional and customer-oriented approach in all interactions, ensuring customer satisfaction and a positive… Show more -Managed the organization and optimization of the e-commerce's Facebook Page -Ensured accurate and high-quality translations to provide a seamless user experience for Italian-speaking customers on WordPress for the e-commerce platform -Handled customer service support for the e-commerce and monitored and tracked DHL parcels to ensure smooth delivery processes. -Maintained a professional and customer-oriented approach in all interactions, ensuring customer satisfaction and a positive brand experience. Show less -Managed the organization and optimization of the e-commerce's Facebook Page -Ensured accurate and high-quality translations to provide a seamless user experience for Italian-speaking customers on WordPress for the e-commerce platform -Handled customer service support for the e-commerce and monitored and tracked DHL parcels to ensure smooth delivery processes. -Maintained a professional and customer-oriented approach in all interactions, ensuring customer satisfaction and a positive… Show more -Managed the organization and optimization of the e-commerce's Facebook Page -Ensured accurate and high-quality translations to provide a seamless user experience for Italian-speaking customers on WordPress for the e-commerce platform -Handled customer service support for the e-commerce and monitored and tracked DHL parcels to ensure smooth delivery processes. -Maintained a professional and customer-oriented approach in all interactions, ensuring customer satisfaction and a positive brand experience. Show less

Marketing Communications Writer

• Sep 2018 - May 2021

-Implemented Search Engine Optimization (SEO) strategies to optimize content for better visibility and search engine rankings. -Authored and published articles for LibriX, a web page dedicated to categorizing books and aiming to become a comprehensive resource similar to Wikipedia. -Explored and implemented affiliate marketing strategies, including integrating affiliate links within articles to generate revenue for LibriX. -Utilized WordPress as the content management system for… Show more -Implemented Search Engine Optimization (SEO) strategies to optimize content for better visibility and search engine rankings. -Authored and published articles for LibriX, a web page dedicated to categorizing books and aiming to become a comprehensive resource similar to Wikipedia. -Explored and implemented affiliate marketing strategies, including integrating affiliate links within articles to generate revenue for LibriX. -Utilized WordPress as the content management system for publishing and managing articles on LibriX. Learned to navigate the functionalities of WordPress, including creating and formatting content, adding images and media, and optimizing articles for readability and user experience. Show less -Implemented Search Engine Optimization (SEO) strategies to optimize content for better visibility and search engine rankings. -Authored and published articles for LibriX, a web page dedicated to categorizing books and aiming to become a comprehensive resource similar to Wikipedia. -Explored and implemented affiliate marketing strategies, including integrating affiliate links within articles to generate revenue for LibriX. -Utilized WordPress as the content management system for… Show more -Implemented Search Engine Optimization (SEO) strategies to optimize content for better visibility and search engine rankings. -Authored and published articles for LibriX, a web page dedicated to categorizing books and aiming to become a comprehensive resource similar to Wikipedia. -Explored and implemented affiliate marketing strategies, including integrating affiliate links within articles to generate revenue for LibriX. -Utilized WordPress as the content management system for publishing and managing articles on LibriX. Learned to navigate the functionalities of WordPress, including creating and formatting content, adding images and media, and optimizing articles for readability and user experience. Show less