Regina Carter

Customer Service Coordinator II at Benson Integrated Marketing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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5.0

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Kathy Jordan Pettus

Regina always exhibited exlemprary work ethic and quality. She was a bright Executive Administrative Assistant that always seemed to improve the processes and procedures in place to get the job done quicker, more efficiently and with less time spent. She always had a bright smile, a warm countenance and a willingness to assist others both inside her Department and in other parts of the company. She was a giver of her time and her talent and was very professional during the tenure we spent in common at Cox. I would endorse Regina for any role her skill set and background qualifies her for and would be happy to add more details if necessary.

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Experience

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Customer Service Coordinator II
      • Jun 2023 - Present

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Customer Service Supervisor
      • May 2020 - Dec 2022

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Production Supervisor
      • Jul 2019 - Aug 2019

      • Manage and develop a team of 5 Line Leads and up to15 Utility Workers/Machine Operators who run the production line to produce finished goods to exceed goal of 240,000 units per day. • Compile production efficiency reports, conduct quality audits, manage payroll and day to day operations on the production floor. • Manage and develop a team of 5 Line Leads and up to15 Utility Workers/Machine Operators who run the production line to produce finished goods to exceed goal of 240,000 units per day. • Compile production efficiency reports, conduct quality audits, manage payroll and day to day operations on the production floor.

    • United States
    • Consumer Goods
    • 700 & Above Employee
    • Materials Team Lead
      • Jul 2018 - Jul 2019

    • Material Coodinator/Deployment Planner
      • Apr 2014 - Jun 2018

    • Executive Administrative Assistant/Transportation Support Coordinator
      • Jul 2010 - Apr 2014

    • Customer Care Coordinator
      • Jul 2007 - Jun 2010

      •Designed, implemented, and managed database to track inventory, data reports, and vendor management including multiple tables and macros for linking data sets. •On-site client liaison; responsible for purchasing, billing, and vendor contract negotiations. •Project manager for development and production of training materials for internal and external clients. •Responsible for training of consultants on database and other software; coordinate and conduct internal/external meetings, audio and web conferences. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Executive Assistant (OVE - Online Vehicle Exchange)
      • Aug 2004 - Jul 2007

      •Executive Support to the company President –overall organizational and systems support, office management including facilities, logistics, office equipment and supplies, purchasing, etc. for >120 person office. •Maintained and updated Human Resources (HR) intranet website, utilizing HTML; created and executed web surveys, exporting data and statistics into Excel. •Coordinated national sales conferences, meetings and events; arranged domestic and international travel, meetings, and appointments using multiple computer systems. •Resolved complex queries and complaints utilizing data and reports. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Executive Assistant to the VP of Sales
      • Oct 1998 - Jun 2003

      •Assisted with design and production of direct mail campaigns for commercial accounts and trade shows. •Coordinated multiple conferences and employee recognition programs. •Responsible for multiple HR, accounting, and administrative functions to include shared calendars and personnel system. •Facilitated Customer Care Skills certification course, executive meetings, and annual business conferences. •Assisted with design and production of direct mail campaigns for commercial accounts and trade shows. •Coordinated multiple conferences and employee recognition programs. •Responsible for multiple HR, accounting, and administrative functions to include shared calendars and personnel system. •Facilitated Customer Care Skills certification course, executive meetings, and annual business conferences.

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 700 & Above Employee
    • Purchasing Representative/Office Administrator
      • Jan 1994 - Oct 1998

      •Negotiated vendor contracts and facilitated vendor relations and quality control scorecards. •Managed and updated inventory control and automated reporting. •Responsible for an office of 42 employees, $1M in showroom equipment, account payables/receivables/petty cash. •Assisted with commercial property management contracts. •Negotiated vendor contracts and facilitated vendor relations and quality control scorecards. •Managed and updated inventory control and automated reporting. •Responsible for an office of 42 employees, $1M in showroom equipment, account payables/receivables/petty cash. •Assisted with commercial property management contracts.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Sergeant E-5, Communications
      • Jul 1985 - Jul 1996

      •Honorable Discharge; received numerous medals of commendation. •Supervised installation, operation, and maintenance of digital communications radio link. •Various administrative positions supporting Communications Chief and Captains. Awarded: Army Good Conduct Medal (2), Overseas Ribbon, Expert Marksman, •Honorable Discharge; received numerous medals of commendation. •Supervised installation, operation, and maintenance of digital communications radio link. •Various administrative positions supporting Communications Chief and Captains. Awarded: Army Good Conduct Medal (2), Overseas Ribbon, Expert Marksman,

Education

  • University of Phoenix
    Undergrad Certificate, Project Management
    2021 - 2022
  • Woodward High School
    1981 - 1985

Community

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