Experience

PSB Academy

• Singapore
• Higher Education
• 200 - 300 Employee

• Programme Executive

  • May 2019 - Present



Central Provident Fund Board

• Customer Service Officer (Contract)

  • Oct 2018 - Mar 2019

  Provided counter service and answer enquiries pertaining to National Project schemes (Workfare, GST Voucher, Silver Support and SG Bonus. Performed basic administrative duties such as sorting, filing and updating of forms. Communicated and coordinated with internal department on forwarded cases and unresolved issues.Mentored 10 new junior associates in using National Project systems. The lead “go-to” person for new and junior associates with particularly challenging enquiries.



ESN ASIA MANAGEMENT

• Events Services
• 1 - 100 Employee

• Event Assistant (Temporary)

  • Sep 2018 - Sep 2018

  Official Launch of Networked Trade Platform (NTP) - Performed registration, ushering and ad-hoc duties Official Launch of Networked Trade Platform (NTP) - Performed registration, ushering and ad-hoc duties



Pico Art International Pte Ltd

• Singapore
• Events Services
• 200 - 300 Employee

• Event Assistant (Temporary)

  • Sep 2018 - Sep 2018

  Our Day 2018 (Private Carnival Event for Bloomberg)- Assisted with on-site execution- Supported the stage director and manager throughout the event Our Day 2018 (Private Carnival Event for Bloomberg)- Assisted with on-site execution- Supported the stage director and manager throughout the event



Central Provident Fund Board

• Customer Service Officer (Contract)

  • Dec 2017 - May 2018



ESN ASIA MANAGEMENT

• Events Services
• 1 - 100 Employee

• Event Assistant (Temporary)

  • Sep 2017 - Sep 2017

  HDB Promotion Event (Carnival) for Neighbourhood CentresAssisted with set-up, decoration and tear down of event. Managed games and redemption booths for block residents. Oversee event preparations. HDB Promotion Event (Carnival) for Neighbourhood CentresAssisted with set-up, decoration and tear down of event. Managed games and redemption booths for block residents. Oversee event preparations.



Central Provident Fund Board

• Customer Service Officer (Contract)

  • Nov 2015 - May 2016



Misa Travel Pte Ltd

• Travel Arrangements
• 1 - 100 Employee

• Online Travel Consultant (IBE)

  • Mar 2015 - Sep 2015

  Processed client enquiries and bookings via phone and email.Managed operations processes from flight bookings, visa requirements, insurance, hotel and other travel related matters.Raised invoices, receipts and handled refunds. Processed client enquiries and bookings via phone and email.Managed operations processes from flight bookings, visa requirements, insurance, hotel and other travel related matters.Raised invoices, receipts and handled refunds.



Kurihara Kogyo Co. Ltd

• 100 - 200 Employee

• Internship

  • Apr 2014 - Aug 2014



Watsons Singapore

• Singapore
• Retail
• 400 - 500 Employee

• Sales Assistant (Temporary)

  • Mar 2013 - Mar 2013

  - Organised and arranged products in a neat and orderly manner- Assisted Outlet Supervisor with day to day operations- Attended to customer queries, offered products advice and guided customers to product location- Organised in work flow and use initiative to replace or replenish stock on shelves - Organised and arranged products in a neat and orderly manner- Assisted Outlet Supervisor with day to day operations- Attended to customer queries, offered products advice and guided customers to product location- Organised in work flow and use initiative to replace or replenish stock on shelves



Royal T Group

• Service Crew

  • Oct 2010 - Apr 2012

  - Handled cash transactions and managed register- In-charge of bar and kitchen cleanliness- Organised in work flow and use initiative to replenish and re-order stock - Handled cash transactions and managed register- In-charge of bar and kitchen cleanliness- Organised in work flow and use initiative to replenish and re-order stock