Experience

Super General Company

• United Arab Emirates
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• CUSTOMER ORDER PROCESSOR / SD & MM MODULE / SAP ERP version 770

  • Dec 2010 - Present

  Duties and responsibilities  Processing of Customer Order & Sales return both local and export (ZSGN/GI/SS/ZREW/ZRES)  Prepare API invoices and send to respective sales officer (ZSS)  Coordinating with Sales Officers / Export Manager’s regarding their Cust. Order/LPO’s  Checking customer status reports, inquiry for release of blocked orders. (VKM1)  Checking Billing documents to be passed on to accounting (VF03)  Monitor stocks materials (MMBE)(MB52)  Releasing Blocked Credit checked (SD) documents upon approval (VKM1)  Monitor Outstanding Customer orders (ZFITG20)  Checking Dealer balance status report for making new orders (ZMM109)  Creating Info Record for item definition (ME11)  Blocking dealer balance for CBD orders (ME22N)  Monitor display materials price for staff purchase and discounts (MM03)  Coordinating with sales officer’s/managers for the below Net Dealer Price (NDP) item  Blocking /Transfer posting item for scheduling delivery (MIGO)  Creating/sending reports for Installation invoices every other day (ZSD194)  Organize filing all received Data, Orders, and LPO’s  Received calls from different outlets for LPO confirmation  Annual Inventory data entry (MI04)  Perform duties and responsibilities as a document controller during his absence. Show less



SUPER BOWLING CENTRE

• Ras al Khaimah, United Arab Emirates

• IT PERSONNEL / COMPUTER TECHNICIAN

  • May 2008 - Oct 2010

  Duties and responsibilities  Customer Service Oriented  Computer Operation and Diagnostic Troubleshooting  Network Troubleshooting  Servicing of Any Electronic Device and spare parts  Operating Anta Media Café Admin and Client server  Update Java script, Flash player, and Gaming Patch  Manage a team of 18 PC technical and excellent customer service  Responsible for technical support such as hardware trouble shooting, software installation, update game patch, setup local area network, monitoring condition of all computers  Manage admin server, client server, LAN, modem and printer. Replacing malfunction spare parts and accessories of the computers  Sending reports for daily and monthly sales income collection, preparing for tournament on holiday season updating all client username and password validity Show less



Mind Alliance Venture Inc.

• Philippines

• TECHNICAL ADMIN / LOGISTIC PERSONNEL

  • Oct 2005 - Nov 2007

  Duties and Responsibilities  Accept all mobile repairs, diagnostic and give excellent customer service.  Monitor incoming and outgoing transactions for repairs and released units.  Encode job orders description for repair, pending quotation for payment repair units, and for pull out for none repair units and spare parts.  Conducting an inventory of spare parts and accessories including casing, board headsets, keypad, LCD, and integrated circuit quantity.  Sending report data and call to the client for their payment quotation, for full out if the units for replacement, and give the final quotation for all replace spare parts and accessories.  Control quality check for released units distributes new mobile phones spare parts and accessories to all branches nationwide.  Update data files and Transmit documents and units to all branches nationwide, handling schedule for delivery of mobiles and spare parts.  Settle import documents for approval to the national telecommunication commission (NTC). Show less