Experience

Ansar Group of Companies

• Qatar
• Retail
• 500 - 600 Employee

• IT Support Specialist

  • Oct 2021 - Present

   POS Configuration/ Installation (Microsoft Dynamic Nav 2009)  Network Configuration  Creating Purchase Order for IT Asset hardware/Software.  Diagnosed and resolved technical and System issue within Head office and Showrooms.  Setting up and configuring new laptops, desktops & Barcode Printers.  Patching of network, making of Cat 6 e network cables when necessary.  Configuration of IP Phones and PDT  Set up new users and disabling expired accounts based on the HR requirement Show less



Specialty Food Retailers, Inc.

• Hospitality
• 1 - 100 Employee

• IT Retail Support Staff

  • Mar 2019 - Jul 2021

   Microsoft Dynamic Nav 2013 and 2018 POS Configuration Updates (prices, menus, modifiers, buttons, commands)  Technical Support  Data Replications and Integrity  Network Configuration  MSSQL Server Installation and Maintenance  Windows Server Installation and Maintenance  Store Support  Company Revenue Reports  Inventory Management  Automatic Stock Replenishment  Microsoft Dynamic Nav 2013 and 2018 POS Configuration Updates (prices, menus, modifiers, buttons, commands)  Technical Support  Data Replications and Integrity  Network Configuration  MSSQL Server Installation and Maintenance  Windows Server Installation and Maintenance  Store Support  Company Revenue Reports  Inventory Management  Automatic Stock Replenishment



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2018 - Jun 2019