Regererai Jacqueline Mtomba

Software Development Trainer at IT Certification Academy (ITCA)
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • English Full professional proficiency
  • Shona Native or bilingual proficiency

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Bio

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5.0

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Edmore Chinherende

Cool, considerate and Dedicated person in all Respects.

Peter Hunguru

Jackie is a result oriented,goal-seeking person who apart from being enthusiastic is also a knowledge-seeking person willing to learn and advance her career in the IT sector

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Credentials

  • Microsoft Certified: Azure Developer Associate
    Microsoft
    Jan, 2023
    - Nov, 2024

Experience

    • South Africa
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Software Development Trainer
      • Jul 2022 - Present

    • Education Administration Programs
    • 400 - 500 Employee
    • Lecturer Programming Languages: Java, C#, Web Development
      • Feb 2017 - Jun 2022

  • Lifemark Computers
    • Harare, Zimbabwe
    • Information Technology Network Administrator
      • Jan 2012 - Dec 2016

    • Graduate Trainee Information Systems / IT Systems Administrator
      • Jan 2007 - Dec 2010

      Duties and Responsibilities:First Line User Support and Systems Support.Nestle Globe Small System Solutions (SAP) Implementation Member and User Trainer IBM AS400 Client Access User Support and Database Administration.MS Exchange Server 2003 Administration and E-mail Configuration.Windows 2003 OASIS Server and Active Directory Administration.Backup Specialist.Software and Hardware Installation and Maintenance.IT Department Inventory Buying and Management.Logging, monitoring and attending to helpdesk calls/problems.Active Directory and Microsoft 2000 server administration [DHCP, DNS].Microsoft network administration, support, cabling and remote desktop.Installation, maintenance, troubleshooting PC hardware and peripherals.Making recommendations to acquire new computers and notebooks; collecting and delivering to users as well as keeping an asset register for IT.Setup, configuration, maintenance of PC software and software licensing.Microsoft windows operating systems administration and setup.Microsoft office installation, configuration and support.Antivirus software installation, administration and setup.Network printer's management, sharing and setup.Set up wireless 3G cards to company's directors & other users for wireless internet outlook web access.Reason for leaving: Relocated to South Africa Show less

    • Info Systems
      • 2005 - 2008

    • Student Information Systems
      • May 2005 - Apr 2006

      Duties and Responsibilities:First Line User Support and Systems Support on AS400.MS Exchange Server 2000 Administration and E-mail Configuration.Windows 2000 OASIS Server and Active Directory Administration.Logging, monitoring and attending to helpdesk calls/problems.Active Directory and Microsoft windows 2000 server administration [DHCP, DNS].Network administration, printer's management, sharing and setup as well as computer peripherals.PC Software packages installation, setup, troubleshooting and configuration.PC Hardware maintenance, setup, upgrading and configuration.Microsoft Windows operating systems administration and setup.Microsoft Office installation, configuration and support.Antivirus software installation, administration and setup. Website development.Systems Analysis and Design.Reason for leaving: To complete studies3. Show less

    • Accounting
    • 1 - 100 Employee
    • Student Information Systems
      • Jan 2005 - Apr 2005

      Duties and Responsibilities: First Line User Support and Systems Support. Oracle 8i User Support and Database Administration, which included: Oracle Data Provider Oracle Developer Tools (ODT) Oracle Providers Oracle Database Extensions Oracle Provider for OLE DB Oracle Objects for OLE Oracle Services for Microsoft Transaction Server Forms 6i and Reports SQL Plus Sun Systems Support for Finance and Accounting functions Managing Servers [Exchange Server, Active Directory, Domain Controllers, DHCP, DNS, Pastel server] including daily backups. Network support, troubleshooting and cabling (N+).; Problem solving and logging IT support calls using the IT Helpdesk system. Microsoft Office installation, upgrading and support. PC hardware and peripherals upgrading, troubleshooting, support and maintenance. Responsible for setting up, configuring and installing PC software and ensuring that all the required programs are installed before handover. Computer security and antivirus software updates. Microsoft windows Operating system administration & maintenance. Setting up printers for use on the network and solving printer related problems. Worked with other service providers like Dimension Data, Backup Storage Facility, Internet Solutions, for the smooth running of the IT Department. MS Exchange Server 2000 Administration and E-mail Configuration. Windows 2000 OASIS Server and Active Directory Administration. Systems Analysis and Design. Reason for leaving: For exposure to different Business Systems Show less

    • Shop Assistant
      • Jan 2002 - Mar 2003

      Duties and Responsibilities: Operating POS Merchandising Stock Counts Customer Care Carrying out other tasks as assigned by superiors Reason for leaving: To pursue studies Duties and Responsibilities: Operating POS Merchandising Stock Counts Customer Care Carrying out other tasks as assigned by superiors Reason for leaving: To pursue studies

Education

  • Solusi University
    BBA, CMIS
    2003 - 2007
  • Solusi University
    Bachelor of Business Administration, Computer and Management Info Systems
    2003 - 2007
  • Jameson High School
    O and A level
    1999 - 2001

Community

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