Regena Moninio

Customer Success Manager at Amplify Ventures
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Contact Information
us****@****om
(386) 825-5501
Location
Makati, National Capital Region, Philippines, PH

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Bio

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Credentials

  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Business Writing Principles
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Effective Listening
    LinkedIn
    Jan, 2020
    - Oct, 2024
  • Writing in Plain English
    LinkedIn
    Jan, 2020
    - Oct, 2024

Experience

  • Amplify Ventures
    • South Africa
    • Customer Success Manager
      • Jul 2022 - Present
  • iFax
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2022 - Present
  • Fill
    • Sweden
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2022 - Present
  • PandaDoc
    • United States
    • Software Development
    • 700 & Above Employee
    • Customer Success Manager
      • Jul 2021 - Jul 2022
  • ServiceSource
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Success Specialist
      • Jan 2020 - Jul 2021

      I am working for Rockwell Automation. We aim to monitor our customers from time to time. Ensuring that we're able to sustain their subscriptions with us and keep them by the end of the day.

    • Sales Representive
      • May 2018 - Dec 2019

      We are catering Hertz Car Rental booking. We are also handling general concerns such as the availabilty of the vehicle and what should be the next step. We are also upselling items that might enhance the customer satisfaction experience.

  • Sutherland
    • Information Services
    • 1 - 100 Employee
    • Consultant
      • Nov 2013 - May 2018

      I was a specialist for eBay. During my initial year with the account, we're handling both buyers and sellers concern. We are handling Customer Protection, buying and selling issues, etc. Sudden changes happened and I got transferred to Selling NA. After few years, got transferred to Selling UK. That was my final LOB before I resigned.

    • Sales and Technical Representative
      • Aug 2012 - Oct 2013

      I was working for Microsoft account . I was helping customers in terms of software problems such as installation, demos, etc. I was also upselling upgrades for their operating system whenever I feel the need.

Education

  • University of Makati
    Bachelor of Science - BS, Marketing
    2008 - 2012

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