Experience

Computer Packages Inc. - CPI

• United States
• Software Development
• 1 - 100 Employee

• Data Transfer Manager

  • Mar 2006 - Present

  Analyze information transferred from clients’ patent management systems, acting as resource for internal/external clients regarding data transfer process and programs. Coordinate with programming staff and clients to find solutions to issues with the data transfer programs/process. Analyze information transferred from clients’ patent management systems, acting as resource for internal/external clients regarding data transfer process and programs. Coordinate with programming staff and clients to find solutions to issues with the data transfer programs/process.



Wachovia Capital Markets Corp.

• Senior Documentation Analyst

  • Feb 2000 - Aug 2004

  Responsible for obtaining and facilitating the negotiation of federally mandated trading agreements for new and existing securities accounts. Acted as liaison between clients, Sales/Trading, Legal and Compliance departments during document negotiations. Responsible for obtaining and facilitating the negotiation of federally mandated trading agreements for new and existing securities accounts. Acted as liaison between clients, Sales/Trading, Legal and Compliance departments during document negotiations.



Wachovia Bank, N.A.

• Wire Transfer Processor/Team Leader

  • Jul 1997 - Feb 2000

  Served as direct supervisor for three processors and acted as resource and backup for the remaining 20+ processors on the floor. Responsibilities focused on reviewing processors’ work for accuracy and verifying wire information with clients. Handled a monthly average of 1,100 phone calls, providing guidance on funds transfer processing to clients and branch representatives. Served as direct supervisor for three processors and acted as resource and backup for the remaining 20+ processors on the floor. Responsibilities focused on reviewing processors’ work for accuracy and verifying wire information with clients. Handled a monthly average of 1,100 phone calls, providing guidance on funds transfer processing to clients and branch representatives.



Pro Staff

• United States
• Staffing and Recruiting
• 400 - 500 Employee

• Client Account Services Specialist, Duke Power Co.

  • Feb 1996 - Mar 1997

  Reviewed clients’ bills, researched their accounts, ordered meter checks and rereads, and made corrections to accounts when necessary. Reviewed clients’ bills, researched their accounts, ordered meter checks and rereads, and made corrections to accounts when necessary.