Refael Malka
Lead Concierge at Waldorf Astoria Jerusalem- Claim this Profile
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Bio
Experience
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Waldorf Astoria Jerusalem
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Israel
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Hospitality
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1 - 100 Employee
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Lead Concierge
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Apr 2021 - Present
• Responsible for the security and service of 29 luxury apartments in the Waldorf Residence building• Ensuring the residents receive luxurious service with a smile to meet their every need around the clock
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Shift Manager
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Dec 2016 - Apr 2021
• Responsibility over the evening dinners at the hotel’s world class restaurant• Implement the department’s standards• Overseeing up to 30 waiters in high pressure environments and ensuring the team provides luxurious experiences for the guests
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Server
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Nov 2014 - Dec 2016
As a flagship of the Hilton Worldwide brand, the Waldorf Astoria has an elegant magic to everything about it. As a member of the waitstaff, I was blessed with the opportunity to represent the heritage, the care, and the signature service of the Waldorf Astoria to our distinguished customers. I am fortunate to be a part of a passionate team which together create a truly luxurious experience.
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שירות התעסוקה הישראלי - Israeli Employment Service
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Israel
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Government Administration
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1 - 100 Employee
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Information Technology Security Specialist
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Jan 2023 - Present
Managing information systems and digital activity. Providing IT and digital support. Managing information systems and digital activity. Providing IT and digital support.
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Israel Defense Forces
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Israel
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Armed Forces
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700 & Above Employee
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First Lieutenant
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Nov 2015 - May 2021
First Lieutenant, Givati.Lead more than 200 soldiers as a vice Commander.
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Infantry Soldier
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Nov 2015 - Aug 2017
• Took part in high risk counterterror and counterintelligence operations• Was ultimately promoted to sergeant and oversaw basic training
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Education
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Azrieli College of Engineering Jerusalem עזריאלי מכללה אקדמית להנדסה ירושלים
Bachelor of Applied Science - BASc, Computer Software Engineering