Bilingual Customer Service Representative

• Jul 2022 - Present

Human Resources Assistant

• Oct 2021 - Jan 2022

Temporary assistant working with the payroll team. My main responsibility was to reorganize the archive of the employees' personnel folders and, in connection with this, the appropriate data protection destruction of the documents. In addition, I assisted in other payroll administration tasks when necessary, for example in saving and processing payroll material into the payroll system. Temporary assistant working with the payroll team. My main responsibility was to reorganize the archive of the employees' personnel folders and, in connection with this, the appropriate data protection destruction of the documents. In addition, I assisted in other payroll administration tasks when necessary, for example in saving and processing payroll material into the payroll system.

Bilingual Customer Service Representative

• Jul 2018 - Sep 2021

I worked as a customer service representative of a taxi dispatch center. My main responsibilities were booking the taxis via phone and e-mail, traffic management and helping the drivers. I left for a study leave and returned at a different location to fill the same position. Work languages: Finnish, English, Swedish I worked as a customer service representative of a taxi dispatch center. My main responsibilities were booking the taxis via phone and e-mail, traffic management and helping the drivers. I left for a study leave and returned at a different location to fill the same position. Work languages: Finnish, English, Swedish

Business Sales Representative

• Dec 2017 - Jun 2018

Worked in the B2B sales team and took care of the customers at the airport. Also routine tasks of the call center were part of my job, for example "Kelataksi". Working languages: Finnish and English. After organizational changes volunteered as an Internal Communications and Social Media Marketing consultant and assistant for the (Change) Project Manager. Worked in the B2B sales team and took care of the customers at the airport. Also routine tasks of the call center were part of my job, for example "Kelataksi". Working languages: Finnish and English. After organizational changes volunteered as an Internal Communications and Social Media Marketing consultant and assistant for the (Change) Project Manager.

Sales Negotiator

• Apr 2013 - Nov 2017

B2C outbound sales. Worked remotely most of the time. B2C outbound sales. Worked remotely most of the time.

Salesperson

• Dec 2012 - Jul 2013

General sales person at the local store. Took care of the local digital media marketing as well. General sales person at the local store. Took care of the local digital media marketing as well.

Student Intern

• Aug 2012 - Sep 2012

Assistant for the B2B Sales Manager. Assistant for the B2B Sales Manager.

Bilingual Customer Service Representative

• Aug 2010 - Sep 2011

Worked at the consumer customer service department. Working languages: Finnish, English, Swedish. Worked at the consumer customer service department. Working languages: Finnish, English, Swedish.

Salesperson

• May 2010 - Aug 2011

Sales person in a hardwarestore. Sales person in a hardwarestore.