Experience

HFS Research

• United States
• Research Services
• 1 - 100 Employee

• Executive Research Leader

  • Jul 2021 - Present

  Cambridge, MA

• Research VP

  • Jun 2019 - Jul 2021

  Cambridge, Massachusetts, United States

• Research Director - Insurance, Smart Analytics & AI

  • May 2013 - Jun 2019

  Cambridge, MA

• Principal Analyst, BPO and Analytics Strategies

  • Sep 2011 - May 2013

  Pune Area, India

• Contributing Analyst, BPO Strategies

  • Aug 2010 - Sep 2011

  Contributed regularly to HfS Research's BPO research coverage, in areas such as analytics and vertical processes.



ValueNotes

• India
• Research Services
• 1 - 100 Employee

• Project Manager, Sourcing Practice

  • Apr 2011 - Sep 2011

  My last profile as Project Manager encompassed a range of responsibilities including research product design and development (reports, models, etc. for the outsourcing community), managing custom research engagements, developing thought leadership through targeted content and community interaction, and supporting the business development team. I was also responsible for driving the unit’s web and social media strategy and presence.

• Senior Research Analyst, Sourcing Practice

  • Apr 2010 - Mar 2011

  Tracking industry movements in the field of outsourcing, analysing and commenting on industry trends through reports, articles in leading publications, and custom engagements.

• Research Analyst, Sourcing Practice

  • Sep 2008 - Mar 2010

  Tracking industry movements in the field of outsourcing, analysing and commenting on industry trends through reports, articles in leading publications, and custom engagements.