Reese McCoy

Dispatch Coordinator at Bell Lumber and Pole Company
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Location
US

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Dispatch Coordinator
      • Aug 2022 - Present
    • United States
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Fleet Manager
      • Dec 2019 - Aug 2022

      - Develop supportive relations with drivers on a personal level and collaborate with other departments to solve any driver issues and minimize turnover - Source broker and customer freight & negotiate transportation services and rates - Ensure drivers are complying with all U.S. Department of Transportation laws and regulations - Monitor driver behavior and ensure a high level of customer service - Schedule and dispatch drivers to appropriate locations according to schedule, customer request or immediate need. - Address driver communications and provide pertinent information to drivers - Coordinate with team leader to manage driver pay and home time - Keep track of driver hours of service and miles to maximize productivity - Onboard new driver recruits. Assist with training on company policies and procedures.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Logistics Specialist
      • Nov 2017 - Dec 2019

      - Analyze the methods of transporting goods so as to decide what is most cost effective, safe and will service our customers needs - Negotiate transportation services and rates with various carriers - Relay relevant information pertaining to the transportation of goods to the various distributors, suppliers and drivers to ensure smooth and efficient movement of freight. - Resolution and corrective action during critical situations including freight interception, and temporary warehousing - Resolve customer complaints relating to transportation and other logistical issues - Develop and maintain relations with shippers, consignee and transporters - Inspect equipment, issue work orders for requisitions and for replacement - MME - Ensure compliance with all state and federal laws and regulations regarding logistics and making sure carriers are also in compliance

    • United States
    • Retail
    • 1 - 100 Employee
    • Logistics Manager
      • Jul 2014 - Nov 2017

      - Ensure day-to-day truck operations are safe and efficient: - Creates route and required paperwork for pick-ups, communicating with schedulers as needed. - Assist Directer of Operations in enhancing flow of material in warehouse, from Tech Dump to vendor, as well as from store to store - Collects payment or obtains receipt for goods, contacting dispatch with questions/concerns. - Gives driver directions to the next delivery point, as well as other relevant information. - Wears appropriate Tech Dump uniform and pays attention to professional appearance. - Prepares quality documentation, summarizing information about items picked up at each location. - Helps keep the truck clean, professional, and well-maintained both inside and out. - Communicates with drivers regarding progress, as well as other relevant updates. - Guides truck to loading dock and communicates with understandable hand signals. - Training and development of truck drivers: - Familiarize new drivers, training new drivers and navigators, and helping assign truck teams. - Coaches/counsels truck team employees if needed to ensure best-in-class team (communicating job expectations, enforcing policies and procedures, etc.) - Provides feedback and information on employee performance to Director of Operations - Collaborates with other team members of to develop employees and new training methods. - Continuous improvement of material handling, paperwork, and truck routes: - Helps implement productivity, quality, and customer-service standards. - Helps identify and resolve problems--determining improvements and assisting with implementing change.

Education

  • Holmen High School
    2000 - 2004

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