Reena Shroff

Customer Support Advisor at Punjab National Bank International Limited, London
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Contact Information
us****@****om
(386) 825-5501
Location
Ilford, England, United Kingdom, UK

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Experience

    • Customer Support Advisor
      • Apr 2022 - Present

      Handling customers' calls & resolve their queries over the phone. Handling customers' calls & resolve their queries over the phone.

    • United Kingdom
    • Consumer Electronics
    • 1 - 100 Employee
    • Administrative Assistant
      • Nov 2021 - Mar 2022

    • United Kingdom
    • Non-profit Organizations
    • 400 - 500 Employee
    • Data Support Volunteer--Environmental Services
      • Mar 2019 - Jul 2019

    • Human Resources Services
    • 1 - 100 Employee
    • Administrator
      • Feb 2011 - Dec 2013

      □ Liaising with multiple vendors on a day to day basis to order in stock □ Ensuring all office equipment and consumables are supplied and maintained, and the office janitorial requirements have adhered to by the contractor □ Use office equipment such as photocopiers, faxes, and printers. Perform necessary maintenance to keep all machines in good working order. □ Maintenance of Visiting Cards, Office Stationery, etc. □ Handling Dispatch and Couriers to coordinate incoming and outgoing items □ Managing of petty-cash and all related paperwork □ Liaising with banks to ensure that all payroll was completed accurately and in a timely manner □ Checking employee timesheets and approving them for monthly salaries □ Managing confidential client agreements □ Managing the office rental and overheads Show less

    • Administrative Assistant
      • Jun 2008 - Jan 2011

      □ Maintain access card control to ensure only authorized personnel gain access to restricted office and generating daily reports for audit purpose □ Meeting and greeting clients, arranging conference rooms for client visits and senior management meetings □ Monitoring general office beautification and managing housekeeping team (up to 18 employees) to ensure a professional image is maintained at all times □ Liaising with multiple vendors to arrange client accommodation and transport to and from the airport, as well as handling client gift arrangement □ Responsible for maintaining the stock of housekeeping consumables, toiletries, medicines, stationery and pantry. □ Preparing Purchase Orders, checking the bills and invoices of purchases made for the office □ Covering reception duties as needed Show less

Education

  • Mumbai University Mumbai
    Bachelor of Commerce - BCom, Accounting
    1988 - 1998

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