Reena Shroff
Customer Support Advisor at Punjab National Bank International Limited, London- Claim this Profile
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Bio
Experience
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Punjab National Bank International Limited, London
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Banking
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100 - 200 Employee
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Customer Support Advisor
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Apr 2022 - Present
Handling customers' calls & resolve their queries over the phone. Handling customers' calls & resolve their queries over the phone.
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rgbdirect
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United Kingdom
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Consumer Electronics
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1 - 100 Employee
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Administrative Assistant
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Nov 2021 - Mar 2022
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One Housing
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United Kingdom
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Non-profit Organizations
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400 - 500 Employee
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Data Support Volunteer--Environmental Services
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Mar 2019 - Jul 2019
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IGS Recruiting Solutions
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Human Resources Services
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1 - 100 Employee
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Administrator
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Feb 2011 - Dec 2013
□ Liaising with multiple vendors on a day to day basis to order in stock □ Ensuring all office equipment and consumables are supplied and maintained, and the office janitorial requirements have adhered to by the contractor □ Use office equipment such as photocopiers, faxes, and printers. Perform necessary maintenance to keep all machines in good working order. □ Maintenance of Visiting Cards, Office Stationery, etc. □ Handling Dispatch and Couriers to coordinate incoming and outgoing items □ Managing of petty-cash and all related paperwork □ Liaising with banks to ensure that all payroll was completed accurately and in a timely manner □ Checking employee timesheets and approving them for monthly salaries □ Managing confidential client agreements □ Managing the office rental and overheads Show less
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Polaris Financial Technology Limited
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Mumbai Area, India
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Administrative Assistant
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Jun 2008 - Jan 2011
□ Maintain access card control to ensure only authorized personnel gain access to restricted office and generating daily reports for audit purpose □ Meeting and greeting clients, arranging conference rooms for client visits and senior management meetings □ Monitoring general office beautification and managing housekeeping team (up to 18 employees) to ensure a professional image is maintained at all times □ Liaising with multiple vendors to arrange client accommodation and transport to and from the airport, as well as handling client gift arrangement □ Responsible for maintaining the stock of housekeeping consumables, toiletries, medicines, stationery and pantry. □ Preparing Purchase Orders, checking the bills and invoices of purchases made for the office □ Covering reception duties as needed Show less
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Education
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Mumbai University Mumbai
Bachelor of Commerce - BCom, Accounting