Senior Event Manager

• Dec 2022 - Present

Account Manager

• May 2014 - Dec 2022

Responsible for managing, supporting and servicing the accountrelated needs of all assigned customers. • Retaining accounts through the development of strong relationships with key decision makers and maintaining an advantageous relationship between the Agency and clients. • Creating, reviewing and presenting concepts/layouts/copy to clients and liaising with the creative team from start to finish creating effective BTL campaigns for the clients. • Identifying products and pricing that meet the clients’ needs and business objectives. • Addressing client concerns and ensuring the resolution of issues in a timely manner, with follow-up when appropriate. • Proactively conducting strategic account reviews with all assigned clients on a regular basis, reviewing service needs and usage trends. • Proactively developing relationships with key users and providing the team with client feedback on creation improvements. Show less

All round Sales and Service consultant

• Mar 2011 - Mar 2012

Customer’s daily contact, performing daily routine banking work, digital online computer operations, consulting, provide advice to clients, sales and services. Customer’s daily contact, performing daily routine banking work, digital online computer operations, consulting, provide advice to clients, sales and services.