Reed Austin
Business Analyst Quality Assurance at Kansys Staffing Group (KSG)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Overland Park, Kansas, United States, US
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Experience
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Kansys Staffing Group (KSG)
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Business Analyst Quality Assurance
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Sep 2020 - Present
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H&R Block
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United States
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Retail
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700 & Above Employee
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Senior Support Specialist
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Jun 2019 - Aug 2020
- SCOM Alert Monitoring- Alert Documentation Admin- AS400 backups- Incident Management for application outages
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Senior Support Specialist
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Jul 2015 - May 2019
H&R Block – Acquisitions and Development, Integration Support TechnologyOne H&R Block Way Kansas City, MO 64105- Stage equipment for new offices- Assist with office setup via remote- 3rd Party software installations and support- Data conversion - Inventory tracking
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Senior Support Specialist
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Feb 2013 - Jul 2015
H&R Block – Technical Support CentersOne H&R Block Way Kansas City, MO 64105- Escalated casework- Interoffice messenger moderator- Hardware replacements- Inbound technical support calls- Franchise office setup consultations
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Community
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