Digital Marketing Executive

• Sep 2021 - Present

Customer Service Assistant

• Jan 2021 - Aug 2021

During my time at Tesco I was able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers. I always went the extra mile for the customer and helped my team when I could. On a daily basis I had to be adaptable and resilient in order to meet the ever changing demands of the business. During my time at Tesco I was able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers. I always went the extra mile for the customer and helped my team when I could. On a daily basis I had to be adaptable and resilient in order to meet the ever changing demands of the business.

Marketing Assistant

• Nov 2018 - Mar 2020

Receptionist

• Apr 2014 - Aug 2015

JTF (Join The Family) is a discount warehouse for public members. JTF have 13 megastores located around the UK. • Answering the phone • Booking in deliveries • Registering new customers • Operating a till/handling money • Dealing with customer complaints • Managing emails and stock transfers • Deal with refunds • Replenish stock on shelves • Clean and tidy the reception area • As I had to register new members we had to take their email address and mobile numbers, JTF wanted a 75% or above percentage of emails and mobile numbers. I manages to keep above 75% from when I started to when I left the company. • I only had two days where I was absent from work due to illness and one of those days I got sent home. • I managed to sell over £600 worth of oak furniture in a single transaction. ________________________________________