Senior Manager

• Apr 2023 - Present

Communication and Membership Manager

• Jul 2022 - Apr 2023

Marketing, Communications and Business Development Manager

• Jan 2022 - Jul 2022

Manager

• Apr 2019 - Jan 2022

Assistant Director

• Jul 2016 - Apr 2019

Achievements:- Acted Director in excess of 3 months- Managed and coordinated 3 Continuous Improvement project cycles consisting of 10 week sprints and delivering over 100 training, education and support material for the aged care workforce- Managed and coordinated 3 My Aged Care Operational webinars as well as participating as a panel member and presenter.Responsibilities:- Business planning and development of section, branch and divisional operating models in collaboration with SES Executive- Manage and coordinate the Continuous Improvement Project. Identifying insights into more efficient business processes and performance including developing solutions and providing recommendations to business and IT- Build, prepare and implement project reporting dashboards across the branch- Maintain RAID logs - Develop standard operating procedures and training material (i.e. factsheets and videos)- Manage, oversee and facilitation of My Aged Care webinars - Facilitate My Aged Care systems training - Stakeholder consultation and engagement through roadshows and working reference groups - Report on projects including preparation of project plans, dashboards and RAID logs, and Work closely with project teams to implement best practice processes and methods. Show less

A/g Director

• Dec 2018 - Jan 2019

My Aged Care workforce training and capability, and Aged Care continuous improvement focused

A/g Director

• Jun 2018 - Jul 2018

My Aged Care Operational Support and Transition Section

Client Manager

• Jan 2016 - Jul 2016

Achievements: - Managed and coordinated the “Respect. Now. Always.” Universities Australia (UA) national sexual harassment campaign - Managed and coordinated the “Keep it clever” UA campaign Responsibilities: - Develop and manage account plans - Develop and deliver marketing proposals - Produce and manage marketing campaign schedules - Business development Achievements: - Managed and coordinated the “Respect. Now. Always.” Universities Australia (UA) national sexual harassment campaign - Managed and coordinated the “Keep it clever” UA campaign Responsibilities: - Develop and manage account plans - Develop and deliver marketing proposals - Produce and manage marketing campaign schedules - Business development

Account Manager

• Nov 2012 - Jan 2016

Achievements: - Researching, developing and writing the 2015 Aged Care Roadshow procurement plan - Planning and coordination of the 2015 national Aged Care Roadshow - Coordinate and co-facilitate a two day training workshop for over 80 Aged Care Assessment Team managers Responsibilities: - Policy development and implementation - Formulate, write, publish and coordinate briefs, talking points, speeches and meeting papers - Management and facilitation of internal and external stakeholder forums - Develop and prepare communication plans and strategies, products and activities across multiple steams of work - Coordinate several aged care sector engagements Show less

Program Officer

• May 2012 - Nov 2012

Achievements: - Provided administrative support to program areas resulting in the successful delivery of projects - Conducted stakeholder liaison to build reputational rapport with the sector Responsibilities: - Program support - Business artefact development - Data entry - Business development - Stakeholder engagement and liaison Achievements: - Provided administrative support to program areas resulting in the successful delivery of projects - Conducted stakeholder liaison to build reputational rapport with the sector Responsibilities: - Program support - Business artefact development - Data entry - Business development - Stakeholder engagement and liaison

Program Officer

• 2010 - 2012

- Stakeholder engagement and liaison - Business development - Staff training - Data entry - Filing and archiving - Stakeholder engagement and liaison - Business development - Staff training - Data entry - Filing and archiving