Senior Sales Account Executive

• May 2023 - Present

Full cycle sales and account management. Attending conferences as well canvassing new business. Full cycle sales and account management. Attending conferences as well canvassing new business.

Senior Account Executive

• Jan 2023 - May 2023

Account Executive

• Aug 2022 - Jan 2023

Roles & Responsibilities● Source and close my own accounts● Managing the full sales cycle from Prospect, Qualifying, Negotiation, Closing and Onboarding● Delivering a consistently high level of client service● Retain and grow business, cultivating relationships with senior decision-makers.● Keep up to date with key account news and industry developments ● Directly and by teaming with originators, actively drive client penetration and new business

Sales Development Representative

• Mar 2022 - Aug 2022

Roles & Responsibilities,● Keep leads in the CRM up to date with accurate activity, contact, and account information● Provide feedback to marketing and product teams to ensure that messaging constantly evolves ● Keep leads engaged through multiple channels & touchpoints, building rapport, trust, & qualifying leads● Secure appointments and live transfers for the Account Executive team● Keep up to date with key account news and industry developments ● Execute direct high volume outreach campaigns through common tools Show less

English Mentor

• Jan 2021 - Feb 2022

Roles & Responsibilities, ● To teach soft sales skills to professionals who spoke English as a second language. ● In charge of organizing curriculum and responding to the strengths and needs of students during lessons. ● Planning & delivering well-structured lessons which engage & motivate students. Roles & Responsibilities, ● To teach soft sales skills to professionals who spoke English as a second language. ● In charge of organizing curriculum and responding to the strengths and needs of students during lessons. ● Planning & delivering well-structured lessons which engage & motivate students.

Ropes Director

• Jun 2021 - Sep 2021

Roles & Responsibilities, ● Facilitate, organize and run the curriculum for the 'Ropes Course' for the summer. ● Managed a team of 6 people. Overseeing & responsible 100 - 140 participants a week. ● Use the range of low and high obstacle courses available (Rock climbing wall, Zip-line, Jacob's ladder) ● Provided continuous training to the staff on how to run and assist in these courses and regularly inspected them ● Focus on being inclusive of all abilities as it was an all-inclusive camp. ● Ensuring everyone was able to take part. I focused on several areas of development for the children ● A fantastic role in which I was able to make a big and lasting impact on the campers there. A job I am proud and grateful to have done. Show less

Sales Business Development Specialist

• Sep 2020 - Dec 2020

Roles & Responsibilities, ● knowledge and daily use of CRM data, cloud services, Salesforce, Citric, Microsoft teams, Google utilities. ● Outbound calling. (100+ dials a day) ● Working on behalf of PayPal and Venmo specifically. ● Getting users to transfer account type to a business one. ● Was one of the first people to launch this campaign which was a big success. (Top performer) ● I got the first 'sale' on this campaign and in this team. Roles & Responsibilities, ● knowledge and daily use of CRM data, cloud services, Salesforce, Citric, Microsoft teams, Google utilities. ● Outbound calling. (100+ dials a day) ● Working on behalf of PayPal and Venmo specifically. ● Getting users to transfer account type to a business one. ● Was one of the first people to launch this campaign which was a big success. (Top performer) ● I got the first 'sale' on this campaign and in this team.

English Mentor

• Jul 2020 - Aug 2020

Roles & Responsibilities, ● Responsible for using modern and dynamic teaching methods ● Show students how to fluently communicate using the English language. Roles & Responsibilities, ● Responsible for using modern and dynamic teaching methods ● Show students how to fluently communicate using the English language.

Senior Sales Consultant

• Jan 2019 - Dec 2019

Roles & Responsibilities, ● Matching the customer’s needs to the right product. ● Willing to approach customers and able to close a sale. ● Working as part of the sales team providing excellent customer service. Roles & Responsibilities, ● Matching the customer’s needs to the right product. ● Willing to approach customers and able to close a sale. ● Working as part of the sales team providing excellent customer service.

Sales Team leader

• Sep 2016 - Nov 2018

Roles & Responsibilities,● Driving outbound sales teams B2C● Responsible for monitoring and mentoring a team of up to 25 agents● Making sure they’re hitting and exceeding all KPIs● Designing and implementing incentive structures to drive results, daily, weekly and monthly. ● Presenting and running daily sales and quality assurance meetings.● Managing agents performances through P.I.P's (Performance Improvement Plans) meeting regularly.● Giving extra training and coaching where needed and possible.● Managing the recruitment and delegation process across multiple campaigns● Liaising with the head of sales to ensure all targets were being met● Looking for areas to improve, coming up with ideas and implementing them. ● Monitoring calls to ensure stringent compliance regulations are met.Within a couple of months of having my sales team, I had the number one sales team for all areas; QA scores, least admin errors, highest sales, cross sell %, retention of staff, overtime, least sick leave etc. Show less

Sales Agent

• Mar 2016 - Sep 2016

Roles & Responsibilities,● Contacting prospective clients, assessing their requirements● Selling clients the company’s products and services that match their needs.● Identifying and then researching potential leads and opportunities. ● Constantly developing existing sales processes which will generate sustainable growth.

Account Manager

• Jun 2013 - Dec 2015

Roles & Responsibilities,● Sourcing and onboarding new clients● Keeping up to date with all new products and software.● Attending supplier product training sessions● Organizing and running conferences to reach new clients and markets.● Responsible for working closely with the customer service, engineer and accounts team ● Ensure a positive customer experience and maximization of revenue and renewals every 2-5 years● In charge of increasing & maintaining customer satisfaction● Managing and negotiating lease agreements for deals ranging from £20,000 - £540,000 Show less

Account Assistant

• Aug 2012 - Jun 2013

Roles & Responsibilities,● Monitoring daily communications and answering any queries.● Preparing statutory accounts.● Collecting monies owed from overdue invoices● Working with spreadsheets, sales and purchase ledgers and journals.● Recording and filing cash transactions.● Cross selling current accounts