Experience

LPE

• Australia
• Utilities
• 1 - 100 Employee

• General Manager, Revenue Operations

  • Aug 2022 - Present

• Revenue Manager

  • Oct 2021 - Aug 2022

  Responsible for all cash flow operations from billing to collection. Management duties include leading billing, payment support, customer care, metering, and complaint departments to maximize process efficiency, increase customer satisfaction, and minimize debt.



Fitstop

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Manager

  • Oct 2020 - Mar 2021



The Nonantum Resort

• United States
• Hospitality
• 1 - 100 Employee

• Revenue Manager & Assistant Director of Marketing

  • Jan 2019 - Jun 2020

  Revenue Management - Implemented the companies first ever revenue plan outlining department strategies and goals. - Created and maintained budgets for all departments: lodging, marketing, sales, human resources, activities, housekeeping, and food and beverage. - Conducted competitive analysis of surrounding properties in order to determine price entry, potential barriers, and offerings to gain greater market share. - Increased lodging KPI’s such as ADR, REVPAR, LOS, Occupancy and Revenue by setting and adjusting room rates, creating specials and promotions, and quoting group business. - Analysed accounting books to create financial revenue, cost, and profit reports. - Managed all the resorts travel agent partners, selling room rates, setting promotions, limiting inventory, reconciling commissions, and responding to guest inquiries and reviews. - Analysed resort and market data to forecast revenues and costs by department. - Set service and product pricing across all departments: food and beverage, lodging, events etc. Marketing - Created and implemented company marketing plan with the Director of Marketing. - Managed company social media platforms such as Facebook and Instagram, posting informative messages, visual content, advertisements, stories, and campaigns. - Managed company website using WordPress to create new content, add/remove pages, information updates, configuration, and managing online booking engine. - Created and implemented a sales outreach program to maintain and attract new partnerships. - Served as the company’s main photographer for marketing materials, events, and social media. - Assisted the Graphic Designer with the creation of marketing materials such as posters, menus, social media images, flyers, website banners, and photo editing, all within Adobe Suite. - Sat on the State of Maine’s Hospitality Marketing Committee.



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Account Manager

  • 2017 - Dec 2018

  As an Account Manager, I focus on developing business partnerships and gaining a thorough understanding of my clients' key initiatives as they relate to Engineering and Manufacturing. I concentrate on maintaining high levels of contact frequency, relationship development, and business intelligence with existing clients and prospects enabling the effective positioning and selling of Aerotek's services.Aerotek Engineering Services provides Engineering staffing solutions to clients in the following industries:• General Manufacturing• Electronics• Consumer Products• Product Development• Industrial

• Senior Recruiter

  • 2016 - 2017

  I specialize in staffing through Aerotek Engineering®, a division of Aerotek. As a recruiter I place technical professionals in many divisions such as:• Designers / Drafters• Technicians (Testing, Documentation, Mechanics)• Mechanical & Electrical Engineers• Controls Engineers• Quality Engineers• Software / Hardware Engineers• Manufacturing Engineers, Industrial and Quality Engineers• Lean / Industrial Engineers• Engineering Management & Leadership



Brock Spack Football Camps

• Intern - Camp Coach

  • May 2016 - Aug 2016

  As a summer intern at Brock Spack Football Camps I gained a lot of experience working in an office environment, whilst coaching football players on the football field. I had many duties such as scheduling appointments, organizing camp inventory, working with apparel suppliers, handling cash, operating camp store, coaching children/teenagers, and guest speaking. Throughout my summer internship I strengthened such skills as time management, public speaking, adaptive leadership, task delegation, people skills and more.