Experience

Newham Council

• Business Consulting and Services
• 200 - 300 Employee

• Finance Officer

  • May 2022 - Present

  Managing records and receiptsReconciling daily, monthly and yearly transactionsPreparing balance sheets and processing invoicesDeveloping an in-depth knowledge of organisational products and processDeveloping an in-depth knowledge of organisational products and processProviding customer service to clientsResolve financial disputes raised by the customer service and sales teamsBeing a key point of contact for other departments on financial and accounting mattersSupporting the Finance Manager and executives with projects and tasks when required Show less

• Business Support Officer

  • Jul 2021 - May 2022

   Minute taking for Strat and Stability meetings Completing service requests and service provision, ensuring approval, and making invoice payments Booking/ordering interpreters and birth certificates Managing business support inbox; dealing with rota, invoice and requests  Dealing with customer orders, card payments, enquiries, and complaints  Higher level Admin support for Social and Finance team PFS Direct payments to social workers  Data entry on CME referral forms Show less



Citizens Advice

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Trainee Advisor

  • Jun 2021 - Jul 2021

   Negotiating with third parties as appropriate  Deliver Help to claim service by different channels including face to face, telephone and digitally  Refer internally or to other specialist agencies as appropriate.  Work in a variety of settings including community outreach, Jobcentres and local authority offices as required  Negotiating with third parties as appropriate  Deliver Help to claim service by different channels including face to face, telephone and digitally  Refer internally or to other specialist agencies as appropriate.  Work in a variety of settings including community outreach, Jobcentres and local authority offices as required



St Paul's Way Trust School

• Deaf Support Base teacher

  • Oct 2020 - Mar 2021

   Voice over what a deaf pupil is saying if their speech is difficult to understand  Using praise, assistance, and encouragement to motivate the pupil(s) and to help them stay on task  Taking lesson notes, if required, to support deaf pupils’ understanding of what is being said  Pastoral:  Behaviour: Successfully implement schools’ policy with an intervention between two parties  Social Media/Bullying: Taking statements, ensuring positive outcome was met, explaining possible repercussion, successful mediation with both parties  Site supervision/engagement: Successfully managing to escort students to lesson and monitor the premises from any possible hazards or incidents Show less



Orchard Primary School

• Education Administration Programs
• 1 - 100 Employee

• Teaching Assistant

  • Sep 2020 - Oct 2020

   Supporting children across the curriculum, often with a particular focus on maths, reading and writing  Help develop programmes of learning activities and adapting appropriate materials  1-2-1 support with special needs children or those for whom English is not their first language  Focusing on the social and emotional side of their development  Watch, record, and report pupils’ progress to teachers  Provide a safe and healthy environment and follow safeguarding procedures  Supervise group activities, including outings and sports events Show less



Excel Tutor

• Tutor

  • Sep 2019 - Feb 2020

  Supervised and provided particular support for pupils as I assisted students with their school work (group consisted of roughly 4-5 students per lesson) Ensuring their safety and access to learning activities which I was trained by the firm Taught a class of 30 student for a revision booster session before the final exam Supervised and provided particular support for pupils as I assisted students with their school work (group consisted of roughly 4-5 students per lesson) Ensuring their safety and access to learning activities which I was trained by the firm Taught a class of 30 student for a revision booster session before the final exam



SYED SHAHEEN & PARTNERS SOLICITORS LTD

• 1 - 100 Employee

• Account Assistant

  • Jul 2019 - Aug 2019

  Managing and drafting important email, telephone and written correspondence on behalf of caseworkers to clients with the supervision of caseworkers. Daily record keeping with electronic and hard copy filing of documents in an efficient and logical manner. Maintaining confidentiality of client information at all times and in line with the Data Protection Act 2018. Preparing, copying and processing letters, documentation and files for a variety of confidential matters. Mailing, faxing and arranging for delivery of legal correspondence. Maintaining and updating databases and tracking systems. Taking minutes at internal and client meetings. General admin tasks – e.g. diary management. Performing secretarial and administrative duties as and when required. Show less



Superdrug

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2016 - Jun 2019

  Welcoming customers into the store and having a friendly approach to provide a fantastic shopping experience. Using well developed communication skills with the ability to engage a variety of audiences and communicate effectively with both consumers and colleagues. Gave great advice and ensured each and every customer left the store satisfied. Comfortably built rapport with customers as I played an active role in every stage of the end-to-end selling process and know what it takes to close a sale. Working collaboratively as part of a wider team to provide a great team effort to make our Superdrug’s store a success. Using excellent communication skills to liaise with colleagues and management to ensure the smooth running of services during busy sale periods. Maintained the sales floor and back of house areas in order to deliver high brand and retail standards. Followed cash and stock security procedures to company standards. Carried out stock checks and updated spreadsheets on Microsoft excel. Put stock away in the correct places, keeping good order and stock room aisles clear. Utilised technology such as IPads to enhance the consumers experience and kept up to date with product knowledge. Regularly reviewed own performance and maintained personal development plan. Show less



Excel Tutors

• Administrative Assistant

  • Oct 2015 - May 2016

  Printing, photocopying, filing, and other general administration for the center Typed correspondence and assisted with the production of business documents such as customers queries and personal details Supervised and provided particular support for pupils as I assisted students with their school work (group consisted of roughly 4-5 students per lesson) Ensuring their safety and access to learning activities which I was trained by the firm Taught a class of 30 student for a revision booster session before the final exam Show less



Sinclair's Pharmacy

• Customer Assistant

  • Jul 2015 - Sep 2015

  Developed and delivered new and innovative merchandising ideas Undertook retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction (Broke the sales target consistently every week) Managed the upkeep and condition of all equipment, fixtures of store Developed and delivered new and innovative merchandising ideas Undertook retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction (Broke the sales target consistently every week) Managed the upkeep and condition of all equipment, fixtures of store