Experience

Evermore Orlando Resort

• United States
• Hospitality
• 1 - 100 Employee

• Social Catering and Wedding Sales Manager

  • Jul 2023 - Present



ConferenceDirect

• United States
• Hospitality
• 400 - 500 Employee

• Global Project Manager

  • Nov 2022 - Present



Omni Orlando Resort at ChampionsGate

• United States
• Hospitality
• 1 - 100 Employee

• Catering Service Manager

  • Jul 2021 - Nov 2022

  Service and up-sell weddings, social events and large/small groups. Indian weddings are my specialty. Service and up-sell weddings, social events and large/small groups. Indian weddings are my specialty.



Doubletree by Hilton Orlando at SeaWorld

• Senior Catering Sales and Service Manager

  • Jul 2019 - Oct 2020

  Sell and maximize catering revenues.Produce catering sales contracts, Banquet Event Orders, programs and effectively communicate this information to numerous hotel departments both orally and in written form in a timely manner.Gather appropriate signatures for contracts, banquet event orders and proposals.Gather written guarantees 72 hours in advance of function.Efficiently communicate all changes to all departments via change sheet and verbal communication.Check meeting rooms prior to client's arrival; greet clients and introduce to banquet staff.Collect deposits and maintain revenue records, correct bill prior to sending to client. Ability to deal with internal departments and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.Thorough knowledge of hotel and meeting related services available to clients.Skill to compose professional documents to effectively correspond with clients, in-house departments and third parties. Knowledge of marketing plan and sales strategies and positioning of hotel.Ability to be a clean thinker, analyze and resolve problems proactively, exercising good judgement.Ability to be a self starter and to work without direct supervision.OTHER AREAS OF EXPERTISE1. Create and follow through on Marketing Plan action steps.2. Attend meetings as required.3. Conduct file purges and audits for repeat business.4. Physically assist with room turns, refreshes, as needed.5. Regular attendance is essential to the successful performance of this position due to the cyclical nature of the industry. Employees may be required to work varying schedules to reflect the business needs of the hotel.6. Maintains professional attitude and appearance at all times.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY REQUIRED Show less

• Catering Sales Manager | Wedding Specialist

  • Feb 2015 - Oct 2020

  Sell and maximize catering revenues.Produce catering sales contracts, Banquet Event Orders, programs and effectively communicate this information to numerous hotel departments both orally and in written form in a timely manner.Gather appropriate signatures for contracts, banquet event orders and proposals.Gather written guarantees 72 hours in advance of function.Efficiently communicate all changes to all departments via change sheet and verbal communication.Check meeting rooms prior to client's arrival; greet clients and introduce to banquet staff.Collect deposits and maintain revenue records, correct bill prior to sending to client. Ability to deal with internal departments and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.Thorough knowledge of hotel and meeting related services available to clients.Skill to compose professional documents to effectively correspond with clients, in-house departments and third parties. Knowledge of marketing plan and sales strategies and positioning of hotel.Ability to be a clean thinker, analyze and resolve problems proactively, exercising good judgement.Ability to be a self starter and to work without direct supervision.OTHER AREAS OF EXPERTISE1. Create and follow through on Marketing Plan action steps.2. Attend meetings as required.3. Conduct file purges and audits for repeat business.4. Physically assist with room turns, refreshes, as needed.5. Regular attendance is essential to the successful performance of this position due to the cyclical nature of the industry. Employees may be required to work varying schedules to reflect the business needs of the hotel.6. Maintains professional attitude and appearance at all times.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY REQUIRED Show less



B Hotels & Resorts

• United States
• Hospitality
• 1 - 100 Employee

• Catering Sales Manager

  • Dec 2013 - Feb 2015



Crowne Plaza Orlando Universal

• Orlando, Florida Area

• Catering Sales and Service Manager

  • Jan 2013 - Dec 2013



Kessler Collection

• United States
• Hospitality
• 200 - 300 Employee

• Catering Sales Manager

  • Jan 2011 - Nov 2012



ProjectGrad USA (School District of Philadelphia)

• Campus Coordinator

  • Sep 2009 - Oct 2010



YTI Career Institute

• Higher Education
• 200 - 300 Employee

• Hospitality Operations Instructor

  • Sep 2008 - Dec 2009



Karachi Marriott Hotel

• Hospitality
• 700 & Above Employee

• Event Manager

  • Oct 2007 - Apr 2009



Orlando World Center Marriott

• Food and Beverage Office Manager and Event Coordinator

  • Apr 2006 - Sep 2007



Championsgate 2004-2006

• Championsgate, Florida

• Senior Meeting Concierge/Event Planner

  • Oct 2004 - Apr 2006



Omni Hotel at CNN Center

• Atlanta, GA

• Senior National Sales Representative

  • Apr 2003 - Apr 2006



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Food and beverage Assistant

  • 2004 - 2006