Rechael Garcia

Technical Team Lead - NIIT at Meta at NIIT
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Contact Information
us****@****om
(386) 825-5501
Location
Coos Bay, Oregon, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency
Skills

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Vinnie Levine

Rechael worked as a consultant for IPS. From our first conversation, she was always motivated & enthusiastic about the opportunity. After her interview, they actually wanted to give her more responsibilites. Rechael made things very easy for us here at IPS! She has gotten nothing but great remarks from colleagues and supervisors. I would highly recommend working with Rechael. ~ Vinnie Levine

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Credentials

  • Certified ScrumMaster
    Scrum Alliance
    Feb, 2018
    - Sep, 2024
  • Adobe Captivate 2017
    AcademyX Computer Training
    Oct, 2017
    - Sep, 2024
  • HealthStream Authoring SCORM Administrator Role
    HealthStream
    Aug, 2016
    - Sep, 2024
  • Cornerstone Core CSX Specialist
    Cornerstone OnDemand
    Nov, 2022
    - Sep, 2024
  • Cornerstone Learning CSX Expert
    Cornerstone OnDemand
    Nov, 2022
    - Sep, 2024
  • Cornerstone Learning CSX Specialist
    Cornerstone OnDemand
    Nov, 2022
    - Sep, 2024

Experience

  • NIIT
    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Technical Team Lead - NIIT at Meta
      • Oct 2022 - Present

      • Supervise a team of Cornerstone (CSOD) LMS Administrators • Create and manage team and course deployment standards • Manage team workload and work assignments • Complete Operations Project Request Form as required • Meet with Lead Designer and Course Operations Analyst to review key project details in Design Document (e.g. audience, timeline) and other details to fully understand context and needs • Provide course configuration recommendations to Course Operations Program Managers and Design & Development Program Managers to update the Design Document • Update project plan on a regular basis to track relevant project status updates, key dates, and estimated level of effort (hours) • Review course User Group in CSOD Production (if possible, per available data) • Approve completed CSOD Course checklist • Oversee courses created in CSOD Pilot with vendor partners • Support Tech Team in Course Technical UAT (Release 1-4) • Check and validate production course configurations CSOD Production (using CSOD Production checklist) • Confirm user group and audience configuration in CSOD • Check and approve course custom comms/email templates • Help identify any potential Workday changes (e.g., cost center, allocation, team group) • Validate CSOD and Workday reports to verify correct audience configurations • Setup course Learning Assignment in CSOD Production • Support course go-live activities • Support leadership updates as needed • Participate in Enterprise CSOD and Technology governance Show less

  • CSI Companies
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Training Delivery Lead and LMS Administrator
      • Oct 2020 - Oct 2022

      Epic Delivery Lead (Advent Health) • Saba LMS Administrator at Enterprise Level for Florida Region • Maintain Saba training registration system databases, learning data and participant records • Monitor Epic Training Zoom sessions for Quality and timeliness • Using Service Now ticketing system, create new classes, delegate security and training requests • Manage Credentialing for onboarding trainers Epic LMS Administrator (Trinity Health) • HealthStream LMS Administrator at Enterprise Level for entire Indiana Region • Maintain HealthStream training registration system databases, learning data and participant records • Manage student registration and compliance reporting • Using QuickBase ticketing system, delegate security and training requests • Provide consultation for configuration and management of HealthStream LMS Epic Training Coordinator/Manager (Prisma Health) • Cornerstone LMS Administrator at Enterprise Level • Manage Team of Credentialed Trainers and on-site training facility support staff • Create reports in LMS for registration completion • In conjunction with the director, work with IT resources to ensure training space needs are identified, defined, secured and prepared prior to training. • Create and appropriately track to project management plans/schedules for logistics work. • Collaborate with project areas to develop and manage schedules and plans, obtain status, resolve issues, identify risks, and develop mitigation plans • Develop recommended support staffing models for training facility • Coordinate with appropriate external vendors for training logistic needs • Draft internal and market communication related to training logistics. Monitors training email boxes as requested. • Provide planning, calendar support, scheduling, management of logistics, meeting minutes, and action item follow up for team, client, and stakeholder project meetings • Manage training team on LMS reporting processes Show less

  • Micron Technology
    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Senior Instructional Designer
      • Oct 2018 - Apr 2020

      • Work independently and collaboratively as a Training Specialist planning and execution of training and/or research assignments with the user community. • Conduct needs assessments, develop training material, and lead/facilitate training events. • Create Training Materials in the form of knowledge based micro-learning articles, videos, instructional guides, quick reference cards, workshops, and E-learning. Engage in professional training evaluation for the program and delivered on targeted dates. Show less

  • KAI Partners, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training Development Lead
      • 2017 - 2018

      • Business Analyst for implementation of Talent Management System for KAI Partners, Inc • Develop project management tools for software implementation using SCRUM methodology. • Establish relationships with key business partners and program stakeholders • Develop in depth knowledge of WellSTAR Software • Deliver training and develop training content • Partner with vendor training counterparts and state transition lead to assess training needs and provide recommendations on training design and delivery methods in collaboration with state business areas • Partner with vendor training counterparts and state transition lead to support design, development, review and approval of project training solutions. • Manage Training Team of Engineers and Geologists. Show less

  • Intel Corporation
    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Training Specialist III
      • Jan 2017 - Aug 2017

      • Saba LMS Administrator for ongoing employee education • Create E-Learnings using Adobe Captivate, Articulate Studio and Camtasia • Develop Course Content and design interactive quizzes and knowledge checks • Create Reports for ongoing management of schedule and instructor completions verifications • Team maintenance of internal Employee Services website • Saba LMS Administrator for ongoing employee education • Create E-Learnings using Adobe Captivate, Articulate Studio and Camtasia • Develop Course Content and design interactive quizzes and knowledge checks • Create Reports for ongoing management of schedule and instructor completions verifications • Team maintenance of internal Employee Services website

  • Trinity Health System
    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • HealthStream LMS Administrator - Remote contract
      • Aug 2016 - Jan 2017

      • HealthStream LMS Administrator for large scale EPIC Implementation as well as ongoing education • Upload identified courses, EUPAs and video content into HealthStream LMS • Manage Training scheduling for Epic implementation, updates and maintenance • Develop E-Learnings with Adobe Captivate to align with updated standardized workflows and course catalogs for Epic Revenue Cycle, Cupid, Cadence, and Ambulatory Provider supplemental training material. • Lead Instructional Design Team in creating Training Development plans • Ensure that Training content was consistent with current workflows, policies and procedures within Trinity Health • Responsible for analyzing ambulatory practices and acute departments, to identify HIT training needs. • Maintain up-to-date course catalog. Show less

  • River City Medical Group
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Manager
      • Jan 2016 - Aug 2016

      • Responsible for the coordination, oversight and completion of projects. • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. • Prepares reports for upper management regarding status of project. • Assists COO with daily activities and additional support duties essential to the efficient administration and operation of the IPA. • Maintains executive calendar, organizational chart and other supportive materials. • Coordinates and assists with on-going executive projects related to the IPA. • Oversees all Human Resources and Administrative functions with high level of confidentiality. Show less

  • Stanford Health Care
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • EPIC Beaker Training Coordinator
      • Oct 2014 - Jun 2015

      • Epic Implementation and Training Coordinator for Stanford’s Beaker Lab Module. • Enterprise Level HealthStream configuration and management proficiency • Planned, coordinated and provided day to day training administration and logistics support for the delivery of Epic Beaker Training. • Created software simulations and conceptual lessons using Adobe Captivate for Lab Providers and Techs. • Accounted for the identification and implementation of effective and accurate methods of record keeping systems in HealthStream LMS, including attendance tracking, record keeping, development of events and curriculum, report generation. • Managed Super User and End User Training Scheduling in HealthStream. • Managed the Build process for the Training Facilities including space assessment and vendor management, equipment readiness. Show less

  • Sutter Health
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • EHR Physician Engagement Manager
      • Jul 2012 - Sep 2014

      • • Managed a team of Physician Liaisons to ensure that our entire medical staff was equipped with all necessary resources to prepare for Go-Live • Managed a team of Physician Schedulers • Managed Super User Training Scheduling using HealthStream, prepared accommodations for out of region physicians, coordinating with Regional Training Manager to ensure proper coverage and space availability. • Created and Maintained PMO office reports on budgets and costing of the projects using MS Project and Excel. • Conducted interviews, on-boarded and supervised our End-User Scheduling Team to prepare for Trainings leading up to Go-Live, consistently managing and tracking their progress and quality of work utilizing our HealthStream LMS. • Managed entire contracting process for over 200 EHR Super-Users • Successfully recruited 50 Physicians within and outside the East Bay Region to train and become Super-Users for our implementation. Show less

  • John Muir Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Relations Manager, Risk Management & Patient Relations
      • Aug 2011 - Jun 2012

      • Managed Patient Relations and acted as a liaison between practitioners and their patients, Case Management, Social Workers and Department Managers. • Worked alongside Social Services, Case Management and Infection Control to ensure quality patient care. • Managed and followed up with patient complaints, reported on sentinel events in our MIDAS database, and communicated to the appropriate Department Managers. • Conducted audits and ran data reports. • Represented department prior and during regulatory surveys. • Handled Quality and Risk Management phone calls from sometimes irate patients. Show less

  • Hospice Of Hilo
    • Grant Proposal Manager
      • May 2010 - Jan 2011

      • Directly supported Executive Director of Hospice • Researched and submitted grant proposals to public and private funding sources on behalf of new Hospice Inpatient Facility. • Prepared minutes for several Hospice Board Committees • Reviewed and revised Policies and Procedures for new In-Patient Facility • Coordinated scheduling for Hospice Management • Managed events, including coordination of catering, sound systems, media, photography, presentations, and invitations • Maintained correspondence with Hospice Donors and Capital Campaign contributors Show less

  • Kaiser Permanente
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Quality & Risk Analyst
      • Oct 2005 - Apr 2010

      • Recorded and distributed all Responsible Reporting Forms to appropriate Department Managers. • Created and presented monthly reports in piMD Statit for Quality Measures. • Reported on sentinel events and met with local law enforcement when necessary. • Reporting analyst for all CMS and JCAHO surveys. • Entered all reportable events and conditions in MIDAS. • Utilized several medical databases, including EPIC Health Connect, MIDAS, and Mainframe for Risk Management Research and Reporting • Analyzed and audited Department Reviews, Physician Peer Reviews, and Responsible Reporting for Quality/Risk Management • Directly supported four Associate Physicians-in-Chief and Service Directors with projects and meetings • Completed training for Implementation of EPIC Go-Live at both the Antioch and Richmond Medical Centers • Coordinated Senior Administrative Board Meetings and large hospital events including International Delegations, Physician Wellness Luncheons, and New Physician Hire Orientation Show less

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