Rebekka Turner
Team Leader at De La Warr Pavilion- Claim this Profile
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English -
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Bio
Credentials
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NVQ Level 2 in Spectator Safety
NVQ Training & Consultancy Services LtdJun, 2018- Nov, 2024
Experience
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De La Warr Pavilion
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United Kingdom
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Arts & Crafts
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1 - 100 Employee
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Team Leader
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Sep 2022 - Present
Having a higher level of responsibility in regards to Front of House health and safety (in particular fire safety checks), pre & post show tasks as well as responding to other team members queries, customer issues and delivering feedback. Being trusted as a regular Fire Warden.
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Steward/Invigilator
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Jul 2018 - Present
Being trusted to be a head steward at an event.First time as a paid gallery invigilator, all my previous invigilation work has been in a volunteer capacity. Has improved my perception in situations involving members of public and navigating how to approach families better. Learning even more tasks in a regular stewarding role including getting acquainted with ticket scanners. Developing my confidence in approaching people who might be breaking the rules of an event. For example taking photos/videos during a live show or members of public touching artwork.
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Comedy promoter
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Feb 2019 - Present
In 2019 I promoted/M.C'd a live comedy night called 'CLOGG Comedy' and then during the second lockdown in 2020 I used my online experience to turn that night into a streamed show with Facebook Live. During the first lockdown I kept myself busy running an online comedy open mic night with other wonderful comedians called Virtually Funny. Promoter duties include event management, promotion tasks such as resourcing performers, writing event copy, artist liaison and marketing via social media platforms. Currently the Facebook Virtually Funny fanpage has 521 likes and 570 follows. The online shows have an average view count of 200-500. My M.C'ing has given me greater confidence in talking to mixed groups of people.
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Brighton Racecourse
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Steward
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Jun 2018 - Apr 2022
Completed an NVQ Level 2 Spectator Safety certificate allowing me to have a greater knowledge of health, safety and security for members of public in public facing environments. Gaining new stewarding knowledge in particular Box office work and non-register cash handling such as learning how to fill in a cashing up form. Completed an NVQ Level 2 Spectator Safety certificate allowing me to have a greater knowledge of health, safety and security for members of public in public facing environments. Gaining new stewarding knowledge in particular Box office work and non-register cash handling such as learning how to fill in a cashing up form.
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57 FESTIVALS
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Front of House Assistant - Brighton Comedy Gardens
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Jun 2019 - Jun 2019
Working as a team to assist and inform members of public. Instructing and looking after volunteers to the best of my ability.First time working with a large festival venue of 1,500 capacity. Working as a team to assist and inform members of public. Instructing and looking after volunteers to the best of my ability.First time working with a large festival venue of 1,500 capacity.
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Oxfam
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Shop volunteer
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Mar 2016 - May 2019
Organising and stocking books behind the scenes. Developing my till experience such as money handling and processing credit/debit card payments. Working through software and human errors on a digital till system. Learning how to deal with tricky customers. Learning how to close a shop and to cash up big amounts of money in a safe environment whilst ensuring safety checks are correctly attended to. Taking photos of books for the online Oxfam shop website. Organising and stocking books behind the scenes. Developing my till experience such as money handling and processing credit/debit card payments. Working through software and human errors on a digital till system. Learning how to deal with tricky customers. Learning how to close a shop and to cash up big amounts of money in a safe environment whilst ensuring safety checks are correctly attended to. Taking photos of books for the online Oxfam shop website.
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The Old Market, Hove
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Front of house steward
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Sep 2017 - Jan 2018
Assisting the public with various customer service inquiries such as ticket and latecomer issues, and learning advanced front of house skills at a regularly running theatrical space. Assisting the public with various customer service inquiries such as ticket and latecomer issues, and learning advanced front of house skills at a regularly running theatrical space.
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Front-of-House Assistant
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Dec 2017 - Dec 2017
Building customer service skills by interacting with members of public from helping with ticket and seating inquiries to giving directions to the cafe or toilets. Getting confident with using radio sets and continually developing Front of House experience.Meeting and interacting with customers of all ages. Cleaning litter after and before shows. Getting acquainted with Spectrex Ticket system. Building customer service skills by interacting with members of public from helping with ticket and seating inquiries to giving directions to the cafe or toilets. Getting confident with using radio sets and continually developing Front of House experience.Meeting and interacting with customers of all ages. Cleaning litter after and before shows. Getting acquainted with Spectrex Ticket system.
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Otherplace Productions ltd
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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(Paid) FOH Supervisor
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Apr 2016 - Jun 2017
Insuring that Front of House is presentable, safe, welcoming and polite to public and performers alike. Answering inquiries to the best of your knowledge such as suggesting shows to see or directing people to services. Multi-tasking on many duties at the same time such as cleaning, venue checks, show clearance, ticket collection and artist liaison. People management of assigning volunteers to correct duties in order to ensure things run as smoothly as possible. Organising Front of House for a venues from 50-250 seats.Problem solving customer service issues such as latecomers, ticket issues and other problems that might arise.
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Komedia Brighton
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Buzz Marketing Team Member
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2017 - 2017
Using interpersonal skills to build interested in Krater Comedy Club at Komedia Brighton, for Thursdays, Fridays, Saturdays and Sundays.Being helpful by providing information in regards to Komedia and Krater Comedy's brand such as prices, shows times and types of tickets. Using interpersonal skills to build interested in Krater Comedy Club at Komedia Brighton, for Thursdays, Fridays, Saturdays and Sundays.Being helpful by providing information in regards to Komedia and Krater Comedy's brand such as prices, shows times and types of tickets.
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Admin assistant to Playwright
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Nov 2016 - Dec 2016
Providing social media and Wordpress assistance to a playwright with slight mobility issues and designing/editing promotional material-flyers, posters and online imagery for his newest musical that was included on the venue’s website. This was a temporary role whilst the other administrator was away. Providing social media and Wordpress assistance to a playwright with slight mobility issues and designing/editing promotional material-flyers, posters and online imagery for his newest musical that was included on the venue’s website. This was a temporary role whilst the other administrator was away.
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CYBERCANDY LIMITED
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United Kingdom
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Wholesale Import and Export
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(Paid) Retail Assistant*
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Jul 2016 - Aug 2016
Developing previously learnt knowledge in EPOS till systems, money handling and dealing with card payments.Learning about good visual merchandising and the importance of a good window display.Learnt how to proficiently open up a shop and the following of daily tasks whilst abiding good time management. Trained on the various candy types, food safety/labelling issues and how to correctly measure pick and mix. *Sadly due to changing customer demands Cybercandy has closed down, meaning that I only worked there for a short period. I have gathered so much information in that short space that I would like to take on more retail roles.
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Fabrica
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United Kingdom
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Retail Art Supplies
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1 - 100 Employee
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FOH Placement
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Oct 2015 - May 2016
• Admin: Doing data entry database work with specialist software program Harlequin. Problem solving involving critical discussion about ICT and Office processes e.g. equal opportunity forms. Also exploring program issues and limitations. I have also gained experience in an Arts Organisation office space. • Software: Gaining more advanced experience in Excel, such as creating better and more organised professional looking spread-sheets. • Admin: Doing data entry database work with specialist software program Harlequin. Problem solving involving critical discussion about ICT and Office processes e.g. equal opportunity forms. Also exploring program issues and limitations. I have also gained experience in an Arts Organisation office space. • Software: Gaining more advanced experience in Excel, such as creating better and more organised professional looking spread-sheets.
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(Paid) Graphic Design Intern
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Oct 2014 - Jun 2015
Main Responsibilities: • E-commerce: uploading product descriptions and photos onto eBay, using Wordpress to edit and develop a woo-commerce website, using social media and Mail Chimp as a marketing tool for Mistress of Vintage.• Admin: project discussions, stocktaking, improving phone manner, liaising with designers and creating clothing descriptions. • Photography: documentation of products such as clothing and accessories for online selling such as keywords, developing new clothing descriptions and editing images. • Graphics: Logo redesign, adverts, sizing tags, business card ordering, swing tag designing, and website extras such as sizing guides etc.
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Education
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2010 - 2013
University of Southampton
Bachelor of Arts (BA), Fine Art (New Media) -
2008 - 2010
East Surrey College
BTEC National Diploma Level 3 in Art, Design & Media, Art, Design and Media -
2003 - 2008
Reigate School
High School, 10 GCSE's grades A-C
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