Customer Service Advisor

• Sep 2021 - Present

Recruitment Team Leader

• Sep 2019 - Jul 2020

Recruitment Consultant

• Aug 2017 - Sep 2019

360 Recruitment Consultant for the perms team covering Buckinghamshire and Berkshire 360 Recruitment Consultant for the perms team covering Buckinghamshire and Berkshire

Recruitment Specialist - New Acquisitions and Nursery Re-openings

• Sep 2015 - Jun 2017

I was the Recruitment Specialist for all New Business and Reopening’s. I worked directly for the Regional Director, prioritizing my own workload and working on my own initiative.I have recruited the entire teams including chefs and management for two nurseries that we successfully reopened, and I also recruited for further two including Asquith’s first Montessori nursery. I also work with 14 nurseries that Asquith Nurseries have acquired within the past year. I have built strong relationships and am in regular contact with various departments including compliance, field marketing, training and development and sales. As below with additional responsibilities• Site visits across the UK to build relationships with the staff, see the nursery prior to Asquith refit and visit the local area• Identify and implement marketing opportunities • Oversee the Acquisitions Recruitment process and procedures to ensure that they are being completed effectively • Produce daily/weekly/monthly reports relating to Acquisitions Recruitment activity. Also produce reports as and when required by relevant support departments and Regional Directors • Attend integration meetings both on and offsite • Continuously finding new ways to attract qualified candidates • Shortlist, screen and interview candidates for nursery reopening’s prior to opening date• Organise and coordinate team building days and events• Working towards strict deadlines to ensure nursery is able to open on due date• On boarding of new managers • Ensure efficient communication to all stakeholders and support teams, including Payroll • Coordinating new employees training programs and mentor days, ordering of new uniforms, coordinating holidays schedule

Recruitment Coordinator

• Nov 2014 - Sep 2015

• Build strong relationships with Managers to understand each Nursery and the vacancy needs • Create and update all Job Adverts for vacancies on internal system and upload onto all relevant job boards • Maintain and develop all relevant websites including the Asquith website and Social Media sites• Actively CV search and head hunt candidates • Working with customer sales to review child registrations and predict vacancies opening due to rise in occupancy • Short list candidates through initial telephone screenings and coordinate interviews with the relevant managers calendar • Build effective practices and processes to ensure the selection process churns quality candidates• Co-ordinate effective candidate journey, from selection stage through to employment • Send interview confirmation and call candidate pre-interview• Provide feedback to candidates following interview and send relevant correspondence• Update and maintain database for all candidates and manage all applications via the recruitment inbox• Identify, organise and attend recruitment events at both national and local level when necessary such as open days, college visits and industry events• Design flyers or marketing tools to support recruitment events • Create and update Job Descriptions and interview documentation by liaising with the relevant Manager(s) to understand the requirements of the role• Regular liaison with outside recruitment agencies, colleges, job centres and advertising companies to assist in the recruitment process• Coordinate and facilitate Assessment Centres to recruit for Managerial vacancies

Service Centre Technician

• Apr 2014 - Aug 2014

Trainee IT Services Executive

• Sep 2011 - Sep 2013

NOC Helpdesk Agent/Resource Allocation

• Apr 2011 - Sep 2011

1st Line Helpdesk Technician

• Aug 2010 - Feb 2011

Handling all 1st line support and ensuring that either the user’s issue is resolved, or the appropriate resource is assigned to the diagnosed fault or enquiry. Handling all 1st line support and ensuring that either the user’s issue is resolved, or the appropriate resource is assigned to the diagnosed fault or enquiry.

Student

• Mar 2010 - Jul 2010

Zenos is an Advanced Apprenticeship where I trained for 5 months. Installing operating systems, working with servers/active directory, providing customer support, networking PCs, Installing and configuring hardware and software, working with Microsoft Office Suite Zenos is an Advanced Apprenticeship where I trained for 5 months. Installing operating systems, working with servers/active directory, providing customer support, networking PCs, Installing and configuring hardware and software, working with Microsoft Office Suite