Experience

Oldcastle Infrastructure

• United States
• Construction
• 700 & Above Employee

• Human Resource Coordinator

  • Jun 2022 - Present

• Production Assistant

  • Nov 2021 - Jun 2022

  Assist the Plant Manager, Production Manager, and other Upper lever team membersCollect and Produce Daily Production ReportsProvide Purchase Order # for Vendors and EmployeesManage spending checkbookReview & process Invoices for paymentAttendances tracking for all 3 locations (120+ employees)Tracking and Order suppliesPlan, organize, prepare, and execute all company events



Compton Lumber & Hardware

• United States
• Construction

• Executive Administrative Assistant

  • Sep 2021 - Oct 2021

  • Assist the President, Controller, Accounts Payable, Sales Manager, and Dispatch Manger • Support with Labor Commission request for HR and other policies • Aid during Inventory in Warehouse and cycle count • Managed day to day office duties • Assist the President, Controller, Accounts Payable, Sales Manager, and Dispatch Manger • Support with Labor Commission request for HR and other policies • Aid during Inventory in Warehouse and cycle count • Managed day to day office duties



AAR

• Airlines and Aviation
• 700 & Above Employee

• Remote Executive / Administrative Assistant

  • Jul 2019 - Sep 2021

  • Remotely worked as Executives Assistant • Managed several Executives calendar • Compiled, prepared and distributed daily, weekly, and monthly production and asset reports to management team • Travel Coordinator for executives and office team • Expense Report manager for executives and office team • Directed preparation of records such as agenda, notices, and resolutions • Planed, organized, prepared, and executed all company events • Developed and implement new ideas to improve processes Show less



Wake Up Sense LLC

• Ogden, Utah

• Office Manager / Personnel Assistant

  • Nov 2015 - Aug 2019

  • Oversee Onboarding, Offboarding of Employees and Store Front • Manage CEO & CFO’s calendars, and Travel arrangements • Command all Social Media marketing • Assist with all Amazon, Wal*Mart and Jet dealings • Oversee Onboarding, Offboarding of Employees and Store Front • Manage CEO & CFO’s calendars, and Travel arrangements • Command all Social Media marketing • Assist with all Amazon, Wal*Mart and Jet dealings



Gauss Management Research & Engineering (GMRE Inc.)

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Human Resources / Office Manager / Administrative Assistant

  • Aug 2017 - Apr 2019

  • Screened job applicants, scheduled & participated in interviews • Extended verbal & written employment offers, coordinated background check & drug screen • Oversaw in-processing & out- processing of all employees, gathered, processed & secured all documents (pre & post-employment) • Obtained & prepared necessary authorization for disciplinary & termination actions, as well as conducted the exit interviews. • Responded in writing & in person, to separation questionnaires from state unemployment offices in addition to employment & wage verification requests • Created & managed all employee moral programs & off-site events • Oversaw SWAG store purchase & shipments • Purchased office supplies & maintain inventory • Coordinated travel arrangements for executive team & other staff • Assisted with Expense Report processing Show less



Randy Marriott Construction

• Plain City, Utah

• Office Manager / Human Resources Assistant

  • Aug 2016 - Aug 2017

  • Handled time cards for payroll • Scheduled, dispatched & processed daily loads for invoicing • Processed client payments & created weekly bank deposits • Assisted HR Manager with all new hire paperwork & Insurances • Maintained, updated & securely filed employee files • Supported in planning & executing all company events • Handled time cards for payroll • Scheduled, dispatched & processed daily loads for invoicing • Processed client payments & created weekly bank deposits • Assisted HR Manager with all new hire paperwork & Insurances • Maintained, updated & securely filed employee files • Supported in planning & executing all company events



Farmers Insurance

• Ogden, Utah

• Assistant Office Manager

  • Apr 2016 - Aug 2016

  • Assisted clients and potential clients with quotes in person and over the phone • Organized and updated client's files • Managed petty cash drawer • Processed payments and nightly deposits • Assisted clients and potential clients with quotes in person and over the phone • Organized and updated client's files • Managed petty cash drawer • Processed payments and nightly deposits



Goldman Sachs

• United States
• Financial Services
• 700 & Above Employee

• Executive Office Audio Conferences Assistant

  • Aug 2012 - Apr 2016

  • Oversaw, directed, monitored, & recorded morning calls • Assisted with complaints via phone and email • Monitored Queues and services levels to schedule and approve time of requests • Generated daily reports for agents and managers • Oversaw, directed, monitored, & recorded morning calls • Assisted with complaints via phone and email • Monitored Queues and services levels to schedule and approve time of requests • Generated daily reports for agents and managers



Devcon / Pinnacle Security LLC.

• Orem, Utah

• Collection Supervisor

  • Feb 2010 - Aug 2012

  • Assisted with high priority complaints via phone and emails • Monitored Queues, services levels, calls, & QA scores for call floor • Managed, scheduled, & tracked attendances for a team of 15-25 agents • Planned & scheduled team-building & training activities • Assisted with high priority complaints via phone and emails • Monitored Queues, services levels, calls, & QA scores for call floor • Managed, scheduled, & tracked attendances for a team of 15-25 agents • Planned & scheduled team-building & training activities



CSS Corp

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• LEAD EXECUTIVE CUSTOMER CARE ADVOCATE

  • Apr 2008 - Feb 2010

   Assisted with all High priority complaints from CEO and Executives of NETGEAR, Inc.  Oversaw all refund requests/ reviews/approvals and processing  Create Daily, Weekly and Monthly refund and stats reports  Provide information as per escalations from customers and employees  Oversaw and assisted with Customer issues for North American and the UK  Work with employees all around the world  Assisted with all High priority complaints from CEO and Executives of NETGEAR, Inc.  Oversaw all refund requests/ reviews/approvals and processing  Create Daily, Weekly and Monthly refund and stats reports  Provide information as per escalations from customers and employees  Oversaw and assisted with Customer issues for North American and the UK  Work with employees all around the world



I-Satellite/ Dish Network

• Provo, Utah

• LEAD DISPATCH/ CSR

  • Apr 2007 - Jan 2008

   Employee of the Month July 2007  Assigned routed and oversaw completion of 25+ nationwide technician’s routes  Completed daily, Weekly and Monthly job reports  Managed/coordinate schedules for dispatch  Assisted owner with on-the-moment requests  Employee of the Month July 2007  Assigned routed and oversaw completion of 25+ nationwide technician’s routes  Completed daily, Weekly and Monthly job reports  Managed/coordinate schedules for dispatch  Assisted owner with on-the-moment requests



TuscanStoneWorx

• Orem, Utah

• ADMINISTRATIVE ASSISTANT / RECEPTIONIST

  • Aug 2006 - Feb 2007

   Coordinated travel arrangements for CEOs and employees  Managed Itinerary for corporate personnel  Time card processing  Managed order and supplies  All aspects of administration  Managed petty cash and reports  Coordinated travel arrangements for CEOs and employees  Managed Itinerary for corporate personnel  Time card processing  Managed order and supplies  All aspects of administration  Managed petty cash and reports



Convergys for American Express

• Orem, Utah

• CUSTOMER SERVICE SPECIALIST

  • Oct 2002 - May 2006

   Managed inbound/outbound calls  Upgraded services and benefits  Multi phone lines  Data Entry  Managed inbound/outbound calls  Upgraded services and benefits  Multi phone lines  Data Entry



Just For Tonight

• United States
• Information Technology & Services

• PERSONAL ASSISTANT / ASSISTANT MANAGER

  • Aug 2002 - Mar 2004

   Managed appointments and scheduling  Coordinated calendars for all personnel  Assisted with fitting room requirements  Managed CEO’s personal and professional calendar  Managed appointments and scheduling  Coordinated calendars for all personnel  Assisted with fitting room requirements  Managed CEO’s personal and professional calendar