Experience

A New Hope LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Human Resources Officer

  • Jun 2022 - Present

  Pocatello, Idaho, United States • Researched, evaluated, selected, and implemented a Human Resource Information System improving recruitment and onboarding efficiency by approximately 60% • Established and led an executive team in addressing ongoing strategic organizational needs resulting in sustained business profitability during the global COVID-19 pandemic • Surveyed, analyzed, selected, and led implementation of new benefits leading to measurable increases in employee retention and organizational satisfaction… Show more • Researched, evaluated, selected, and implemented a Human Resource Information System improving recruitment and onboarding efficiency by approximately 60% • Established and led an executive team in addressing ongoing strategic organizational needs resulting in sustained business profitability during the global COVID-19 pandemic • Surveyed, analyzed, selected, and led implementation of new benefits leading to measurable increases in employee retention and organizational satisfaction levels • Oversee billing of services through Medicaid, Medicare, and private pay • Keep up to date on local and federal laws ensuring compliance

• Chief Operating Officer

  • Oct 2014 - Jun 2022

  Pocatello, Idaho, United States • Supervised and evaluated the performance of assigned department heads and staff • Facilitated business growth by working together with clients as well as business partners • Evaluated organizational structure, policies, and procedures and implements changes as needed; ensured all elements of the operation are consistent with best practices • Maintained office efficiency by planning and implementing office systems, preparing billing, and providing payroll • Jumpstarted stagnant… Show more • Supervised and evaluated the performance of assigned department heads and staff • Facilitated business growth by working together with clients as well as business partners • Evaluated organizational structure, policies, and procedures and implements changes as needed; ensured all elements of the operation are consistent with best practices • Maintained office efficiency by planning and implementing office systems, preparing billing, and providing payroll • Jumpstarted stagnant business ventures with solidifying annual contracts with local schools



Allstate

• United States
• Real Estate

• Customer Service Representative

  • Aug 2013 - Jun 2014

  Pocatello, Idaho •Possess an outgoing and personable demeanor with strong dedication to excellence in customer service, as well as strong customer service experience and administrative skills •Answer customer questions in a timely manner



Adams State University

• United States
• Higher Education
• 300 - 400 Employee

• Graduate Student Associate - Grizzly Testing and Learning Center

  • May 2013 - Aug 2013

  Alamosa, CO •Support the day-to-day operations of the Grizzly Testing and Learning Center (GTLC) •Proctor exams while maintaining test security •Data entry and maintenance of test records •Coordinated placement of tutors with various content areas •Provide accommodations for students with documented disabilities •Provide clerical assistance to the associate director •Peer Tutor •Tutored peers in multiple content areas, inclusive of English and business courses. •Supported the… Show more •Support the day-to-day operations of the Grizzly Testing and Learning Center (GTLC) •Proctor exams while maintaining test security •Data entry and maintenance of test records •Coordinated placement of tutors with various content areas •Provide accommodations for students with documented disabilities •Provide clerical assistance to the associate director •Peer Tutor •Tutored peers in multiple content areas, inclusive of English and business courses. •Supported the development of critical learning strategies Show less



Depot Avionics, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Marketing Intern

  • May 2012 - Jul 2012

  Alamosa, CO •Brand development •Web site traffic growth •Developed brand strategy and statistics systems

• Music Manager for KASF

  • Sep 2011 - May 2012

  Alamosa, CO •Sort and keep files of record labels •Keep and maintain contact with record labels •Data entry of songs recorded to give to the FCC •Organized CDs and office •Co-planned Harmony for the Hungry - a musical food drive for the local food bank

• VP of Marketing for the Grizzly Activity Board

  • Sep 2011 - May 2012

  Alamosa, CO •Designed and printed flyers and posters for events •Created advertisements online to reach students •Planned future events for students and the community

• Student Associate

  • May 2010 - May 2012

  •Support the day-to-day operations of the Grizzly Testing and Learning Center (GTLC) •Proctor exams while maintaining test security •Data entry and maintenance of test records •Coordinated placement of tutors with various content areas •Provide accommodations for students with documented disabilities •Provide clerical assistance to the associate director •Peer Tutor •Tutored peers in multiple content areas, inclusive of English and business courses. •Supported the… Show more •Support the day-to-day operations of the Grizzly Testing and Learning Center (GTLC) •Proctor exams while maintaining test security •Data entry and maintenance of test records •Coordinated placement of tutors with various content areas •Provide accommodations for students with documented disabilities •Provide clerical assistance to the associate director •Peer Tutor •Tutored peers in multiple content areas, inclusive of English and business courses. •Supported the development of critical learning strategies



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Cashier

  • Jun 2009 - Jun 2010

  Alamosa, CO •Responsible for maintaining aisles and keeping front entrance clean. •Provided assistance in placement of products to market to consumers. •Provided assistance to customers in the checkout process.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Guest Services/ Cashier

  • Aug 2007 - Jun 2009

  Parker, CO •Assisted guests with returns and questions. •Maintain aisles and registers, straightened clothes and groceries as needed.