Experience

Marketime Foods Inc

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Deli Clerk/Barista

  • Dec 2014 - Present

  -Open the espresso station for morning shifts and close espresso station for afternoon shifts -Brew drip coffee -Make and serve excellent espresso beverages -Make panini sandwiches -Light preparation and serving of hot food -Salad making -Provide friendly and courteous service -Cleanup and washing of dishes during and at end of shift -Maintain a clean personal appearance -Ability to work well independently and as part of a team -Current king co. Food handlers card -Maintain neat and clean work station Show less



360 Hotel Group-Hampton Inn and Suites

• Lynnwood, Washington

• Housekeeping Supervisor/Room Inspector

  • Jul 2014 - Dec 2014

  -Handled all responsibilities in the absence of Housekeeping Manager. -Responsible for maintaining the housekeeping daily activities -Maintained list of vacant rooms ready to clean -Maintained positive working relationships with the guests -Ensured standards of guest rooms -Solved guest problems to exceed customer expectations -Handled all responsibilities in the absence of Housekeeping Manager. -Responsible for maintaining the housekeeping daily activities -Maintained list of vacant rooms ready to clean -Maintained positive working relationships with the guests -Ensured standards of guest rooms -Solved guest problems to exceed customer expectations



360 Hotel Group-Hotel Nexus

• Seattle, Washington

• Front Desk Agent

  • Jun 2012 - Jul 2014

  -Welcomed, registered, and checked-out guests -Kept records of room availability, and guest accounts -Provided the maximum quality of service to guests -Collected payment following all cash handling rules -Maintained the hotels standard of service and hospitality -Welcomed, registered, and checked-out guests -Kept records of room availability, and guest accounts -Provided the maximum quality of service to guests -Collected payment following all cash handling rules -Maintained the hotels standard of service and hospitality



Taco Time Northwest

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Shift Leader

  • Nov 2007 - Jun 2013

  -Trained new employees on shift -Defused situations with upset and/or irrational customers -Maintained high guest and customer satisfaction -Proactively identified operational challenges associated with groups and worked with my the team to solve challenges and develop effective solutions -Deposits, bank drops, and money handling -Open/close restaurant -Trained new employees on shift -Defused situations with upset and/or irrational customers -Maintained high guest and customer satisfaction -Proactively identified operational challenges associated with groups and worked with my the team to solve challenges and develop effective solutions -Deposits, bank drops, and money handling -Open/close restaurant



Hollywood Boutique

• Seattle, Washington

• Cashier Customer Service-Retail

  • Sep 2011 - Aug 2012

  -Maintained very high guest and customer satisfaction -Arranged and set up displays -Defused situations with upset and/or irrational customers -Maintained very high guest and customer satisfaction -Arranged and set up displays -Defused situations with upset and/or irrational customers



Waterways Cruises and Events

• Seattle, Washington

• Cruise Director

  • Sep 2008 - Dec 2010

  -Managed all aspects of high-end catering functions; serving from 2 to 500 guests at a time - Maintained very high guest and customer satisfaction - Learned multiple positions: steward, bartending, cruise director - Promoted several times, and twice was awarded Employee of the Month -Managed all aspects of high-end catering functions; serving from 2 to 500 guests at a time - Maintained very high guest and customer satisfaction - Learned multiple positions: steward, bartending, cruise director - Promoted several times, and twice was awarded Employee of the Month