Experience

Glasgow Caledonian New York College

• United States
• Higher Education
• 1 - 100 Employee

• Director of Institutional Effectiveness and Online Learning

  • Nov 2022 - Present

• Director of Assessment and Institutional Effectiveness

  • Feb 2020 - Present

  Leads the accreditation programs and assessment activities of GCNYC and ensures compliance with external reporting requirements. Provides all areas with accurate data and useful interpretations to inform decision making. Responsible for reporting to Federal and NYS agencies and working with appropriate faculty and College staff to ensure that student educational outcomes are being effectively measured and informs decisions that lead to continuous improvement.



Vaughn College of Aeronautics and Technology

• United States
• Higher Education
• 100 - 200 Employee

• Manager of Institutional Effectiveness

  • Feb 2017 - Feb 2020

  Responsible for timely, accurate and effective use of institutional data to support decision making and to report to external agencies. Manages projects using best practices and collaborates with key individuals across the campus to assess student learning outcomes, program review, and other institutional indicators that inform areas of strength and improvement. Designs and supports institutional data gathering and dissemination for departments on campus. Co-chairs both the Assessment Committee and Retention Committee. Collaborates with faculty and staff to sustain a "culture of evidence" through the development of assessment strategies which lead to course, curricula, services, and program improvements. Consults with departments and serves as a resource to faculty to adopt promising practices in measuring student learning, managing student feedback on teaching effectiveness, and improving assessment methods, which leads to the retention and graduation of students. Provides leadership on matters related to assessment, evaluation, documentation, accreditation, and enhancement of institutional effectiveness at the program level. Serve as project manager for Starfish Retention Solutions configuration, implementation, launch, training, and maintenance. Show less



The Art Institute of New York City

• New York, NY

• Director of Institutional Effectiveness; Coordinator of Institutional Effectiveness

  • Jul 2008 - Sep 2012

  Provided leadership in institutional compliance through knowledge of systems and through data management and analysis Assessed institutional effectiveness based on the collection, analysis and distribution of meaningful data and in accordance with state and federal accreditation and institutional policies and regulations Assisted the college’s Executive Committee in the planning, implementation and evaluation of the college’s Strategic Plan initiatives Facilitated the assessment of college outcomes with regard to mission and goals, leadership and governance, administrative structures and services, and institutional integrity Provided support in the analysis and interpretation of student enrollment, retention data and student satisfaction levels Provided leadership in the development of a college-wide assessment plan to measure student learning outcomes Served on the Bachelor of Fine Arts Self Study Steering Committee, coordinating faculty and staff in assessing the college’s strengths and weaknesses in relation to its readiness to move to a new level of study Oversaw correspondence pertaining to the registration of programs with NYSED and ACICS, including the submittal and approval of 5 new degree program applications Coordinated accreditation responsibilities and correspondence and provided leadership in preparation for accreditation site visits Chaired the Institutional Effectiveness Committee and served on the Presidential Search and Student Success Committees Wrote and edited content for print materials, including the college’s course catalog and applicable addenda and enrollment forms, ensuring their compliance with accreditation, state, and federal regulations Served as administrator and faculty liaison for eCompanion course management system Show less



Long Island University

• United States
• Higher Education
• 700 & Above Employee

• Assistant to the Dean

  • Sep 2006 - Apr 2008

  Served the needs of students, maximizing student retention & achievement by partnering with Admissions, Student Affairs, and faculty members to develop more efficient student services Wrote and edited content for program policy handbooks, overseas center guidebooks, and program marketing materials Managed student list serve; disseminated information regarding scholarship programs, student services, and registration Assisted the Dean with international budgets and administration of overseas centers Reviewed policies on safety, orientation, technology, and assessment of all overseas centers and travel programs Liaised between the Dean and Risk Management Committee, Graduation Committee, and the Global College World Council Reviewed semester programming and evaluations at each center; made recommendations to the Dean Orchestrated and executed a range of events to internationalize the Brooklyn campus of Long Island University, including daily activities during International Education Week Show less



The Pennsylvania School for the Deaf

• United States
• Education Administration Programs
• 100 - 200 Employee

• Administrative Professional

  • Jul 2004 - Jul 2006

  Advised students, clients, and general public on disability related issues Maintained consistency and accuracy in data collection and storage for several program-related databases Responsible for developing and disseminating information packets, correspondence, and program spreadsheets Prepared monthly billing and invoicing for various services conducted with partnering agencies Provided administrative support and travel management to Director Aided clients with procuring assistive technologies and auxiliary aids, including interpreter services Provided support services to contracted individuals Show less



Saks Fifth Avenue, Bath & Body Works

• Assistant Department Manager; Assistant Store Manager

  • Jul 1997 - Jan 2004

  Drafted monthly, weekly, and daily sales goals for employees Liaison between store line and corporate buying and planning offices Fostered effective partnerships with vendor representatives to coordinate product knowledge seminars and expand business Recruited, trained, and motivated a staff of 30 to improve in selling and customer service performance Proposed, planned, and supervised mall events to increase clientele and generate sales Drafted monthly, weekly, and daily sales goals for employees Liaison between store line and corporate buying and planning offices Fostered effective partnerships with vendor representatives to coordinate product knowledge seminars and expand business Recruited, trained, and motivated a staff of 30 to improve in selling and customer service performance Proposed, planned, and supervised mall events to increase clientele and generate sales