Area Sales Director

• Aug 2020 - Present

Licensed Insurance Agent

• Jan 2020 - Aug 2020

Lead initiatives to optimize operations and expand company reach. Ask probing questions, clarify and summarize information, and remain open to new ideas and perspectives to fulfill customer expectations. Coordinate with various departments to promote the achievement of company goals and objectives. Streamline processes and remain knowledgeable on industry trends to drive revenue. Lead initiatives to optimize operations and expand company reach. Ask probing questions, clarify and summarize information, and remain open to new ideas and perspectives to fulfill customer expectations. Coordinate with various departments to promote the achievement of company goals and objectives. Streamline processes and remain knowledgeable on industry trends to drive revenue.

Senior Business Analyst

• May 2019 - Jan 2020

- Conducted business process analysis and identified key issues and gaps in workflows and service delivery for businesses. - Collected and analyzed performance data to create and plan financial, marketing, expansion, and acquisition strategies. - Prototyped new procedures and developed training programs for employees. - Accelerated profitable growth through forecasting and making recommendations, in alignment with company goals and objectives, to promote revenue increase and brand awareness. -Interviewed business clients and performed workflow analysis to recommend and design improvement to business processes and operational procedures. -Protected the operational health of the organization through compliance adherence. Translated concepts and ideas into comprehensive business requirements. Show less

International Human Factor and Ergonomics Director

• May 2009 - Dec 2015

- Developed a resilience program that improved employee stress management skills. - Coordinated staff evaluations, utilizing data to design and implement realignment strategies. - Led high-impact health and wellness programs, focused on driving high- performance, personalized experience, and innovation as a compliment to traditional business processes. -Provided guidance to companies related to overall health of employees to increase productivity. -Motivated and provided up-to-date nutritional education to client to inspire healthier lifestyles. -Managed a wellness projects resulting in optimized workflows and workspaces. -Analyzed data to design and implement improved operational procedures in alignment with business regulations. Show less

Fitness Director

• Oct 2003 - Aug 2010

- Monitored divisional volume, Human Resources issues, staff training and development, and billing satisfaction. - Maintained a membership retention rate 60% greater than industry standard. - All long-term participants in programming surpassed expectations and maintained changes over a six-year period. - Monitored divisional volume, Human Resources issues, staff training and development, and billing satisfaction. - Maintained a membership retention rate 60% greater than industry standard. - All long-term participants in programming surpassed expectations and maintained changes over a six-year period.